Customer Support Call Quality Analyst

18,000 - 25,000 /month

Vgm Consultants Private Limited

Singasandra, Bangalore

6 - 36 months Experience in Customer Support / TeleCaller

2 Openings

Full Time

Industry Type: BPO

Languages: Telugu, Kannada

All Education levels

All genders

6 days working | Day Shift

Job Benefits: Insurance, PF, Medical Benefits

📢 Hiring: Quality Analyst (QA) – Call Center

Location: Singasandra, Bengaluru

Qualification: 12th Pass & Above

Experience: 6 Months – 3 Years

Languages: Kannada & Telugu (Both Mandatory)

Salary: Best in Industry

Roles & Responsibilities:

- Monitor and evaluate customer calls for quality and compliance.

- Provide feedback and coaching to improve agent performance.

- Ensure adherence to process guidelines and quality standards.

- Prepare quality reports and identify improvement areas.

- Coordinate with Team Leaders to drive performance improvements.

Immediate Joiners Preferred.

7406389277

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 3 years of experience.

Who is eligible to apply for this Customer Support Call Quality Analyst job at Vgm Consultants Private Limited?
Ans : Candidates should have All Education levels for this Customer Support Call Quality Analyst job offered by Vgm Consultants Private Limited.
How much can you earn in this position?
Ans : You can earn between ₹18,000-₹25,000 per month in this Customer Support Call Quality Analyst position.
What shift and timings does this job follow?
Ans : This Customer Support Call Quality Analyst job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Singasandra, Bangalore.
How many vacancies are there for this Customer Support Call Quality Analyst job?
Ans : There are 2 vacancies for this Customer Support Call Quality Analyst role.
Is this job open for all genders?
Ans : Yes, this Customer Support Call Quality Analyst job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Customer Support Call Quality Analyst position is Singasandra, Bangalore.
What makes this Customer Support Call Quality Analyst job a good opportunity?
Ans : This Customer Support Call Quality Analyst job is a good opportunity as it offers a salary between ₹18,000-₹25,000 per month. This is a Full Time job and has 2 openings.