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Call Quality Analyst

salary 15,000 - 18,000 /month
company-logo
job companyDreammithra Private Limited
job location Hi-Tech City, Hyderabad
job experience6 - 60 months Experience in Customer Support / TeleCaller
50 Openings
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
International Calling
Query Resolution
Non-voice/Chat Process

Job Highlights

sales
Industry Type: BPO
qualification
Graduate and above
gender
All genders
jobShift
5 days working | Night Shift
star
Job Benefits: Cab, PF
star
PAN Card, Aadhar Card

Job Description

Job Description:

Process: Material Quality Analysis

Designation: Quality Analyst

Role: KYC Verification-Quality Analyst

Languages: English

Qualification: Graduation( Bcom,BA,BMS)

Experience: 0.6 - 2 year( Any BPO Experience)

Salary: 2.4 LPA CTC

Working Days: 5 Days

Shifts: US Night Shifts

Location: Hyderabad

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 5 years of experience.

More about this Call Quality Analyst job

  1. What skills and experience do you need for this Call Quality Analyst job?
    Ans : To apply for this Call Quality Analyst job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process along with 1-5 years of experience.
  2. What is the salary and job type for this role?
    Ans : The salary for this Call Quality Analyst job ranges between ₹15,000-₹18,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Call Quality Analyst job follows a Night shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Hi-Tech City, Hyderabad.
  5. How many vacancies are there for this Call Quality Analyst job?
    Ans : There are 50 vacancies for this Call Quality Analyst role.
  6. Is this job open for all genders?
    Ans : Yes, this Call Quality Analyst job is open for both male and female candidates.
  7. What are the key responsibilities of this Call Quality Analyst job?
    Ans : As a Call Quality Analyst, key responsibilities include skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this Call Quality Analyst position is Hi-Tech City, Hyderabad.
  9. Who is the right fit for this Call Quality Analyst job?
    Ans : A candidate having skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process with 1-5 years of experience is the right fit for this Call Quality Analyst job.
  10. What makes this Call Quality Analyst job a good opportunity?
    Ans : This Call Quality Analyst job is a good opportunity as it offers a salary between ₹15,000-₹18,000 per month. This is a Full Time job and has 50 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

5

Benefits

PF, Cab

Skills Required

Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process, International Calling

Shift

Night

Contract Job

No

Salary

₹ 15000 - ₹ 18000

English Proficiency

Yes

Contact Person

Basavaraj

Interview Address

, Hi-Tech City, Hyderabad
Posted 3 hours ago
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