Call Centre Executive

Job Summary

Grassroots is hiring Customer Support Executives to provide excellent customer service and support. Candidates should possess good communication skills in English along with any South Indian language such as Kannada, Tamil, Telugu, Malayalam, or Hindi.

Roles & Responsibilities

• Handle customer queries through calls, chats, or emails.

• Provide accurate information and resolve customer concerns professionally.

• Maintain a positive and customer-friendly attitude.

• Escalate unresolved issues to the concerned team when required.

• Ensure customer satisfaction and maintain service quality standards.

• Maintain proper records of customer interactions.

Eligibility Criteria

• Qualification: Diploma / ITI / Technical Courses

• Freshers and experienced candidates can apply.

• Good verbal communication skills in English are mandatory.

• Fluency in any one of the following languages is required:

  • Kannada

  • Tamil

  • Telugu

  • Malayalam

  • Hindi

Work Details

• Work Mode: Work from Office

• Location: Bangalore

• Shift Timing: Rotational Shifts between 8:00 AM to 8:00 PM

• Weekly Off: Rotational Week Off

Required Skills

• Good communication and interpersonal skills

• Basic computer knowledge

• Customer handling skills

• Ability to work in rotational shifts

Preferred Candidate Profile

• Immediate joiners preferred

• Positive attitude and willingness to learn

• Team player with problem-solving skills

Interested candidates can apply now.

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.