Call Centre BPO Executive

14,000 - 25,000 /month

Real Job Recruitment Agency

Rabale, Navi Mumbai

0 - 1 years Experience in Customer Support / TeleCaller

50 Openings

Full Time

Skills Required

Domestic Calling

Job Highlights

Industry Type: BPO

12th Pass and above

All genders

09:00 AM - 06:00 PM | 6 days working | Rotational Shift

Job Benefits: Insurance, PF

Job Description

We are looking for a Call Centre BPO Executive to join our team at Real Job Recruitment Agency. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to . The role offers ₹14000 - ₹25000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 1 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Rotational shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Call Centre BPO Executive job

Can freshers or experienced candidates apply for this Call Centre BPO Executive role?
Ans : Candidates who have a 12th Pass and above qualification with 0-1 years of experience can apply for this Call Centre BPO Executive role.
What salary is offered for this Call Centre BPO Executive job?
Ans : The salary for this Call Centre BPO Executive job ranges between ₹14,000-₹25,000 per month.
What shift and timings does this job follow?
Ans : This Call Centre BPO Executive job follows a Rotational shift with timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Rabale, Mumbai.
How many openings are available for this position?
Ans : There are 50 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Call Centre BPO Executive job is open for both male and female candidates.
What does the role of Call Centre BPO Executive involve?
Ans : As a Call Centre BPO Executive, your work will involve skills like Domestic Calling. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Call Centre BPO Executive job is located in Rabale, Mumbai.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Domestic Calling along with 0-1 years of experience is ideal for this Call Centre BPO Executive job.
Why should you apply for this Call Centre BPO Executive job?
Ans : This Call Centre BPO Executive job offers a salary between ₹14,000-₹25,000 per month. This is a Full Time opportunity and has 50 openings available.