jobhai.com logoA Naukri Group company
loginLoginHire Local Staff/hire

Call Centre BPO Executive

salary 13,000 - 22,000 /month
company-logo
job companyNet Star Infotech
job location Thane West, Thane
job experience0 - 6 months Experience in Customer Support / TeleCaller
50 Openings
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
Query Resolution

Job Highlights

sales
Industry Type: BPO
sales
Languages: Marathi, Bengali
qualification
12th Pass and above
gender
All genders
jobShift
6 days working | Rotational Shift
star
Job Benefits: Cab, Meal, Insurance, PF, Medical Benefits
star
PAN Card, Aadhar Card

Job Description

We are looking for a Call Centre BPO Executive to join our team at Net Star Infotech. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹13,000 - ₹22,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:



  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates



Job Requirements:


The minimum qualification for this role is 12th Pass and 0 - 6 months of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Rotational shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Call Centre BPO Executive job

  1. What skills and experience do you need for this Call Centre BPO Executive job?
    Ans : To apply for this Call Centre BPO Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution along with 0-1 years of experience.
  2. What is the salary and job type for this role?
    Ans : The salary for this Call Centre BPO Executive job ranges between ₹13,000-₹22,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Call Centre BPO Executive job follows a Rotational shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Thane West, Mumbai.
  5. How many openings are available for this position?
    Ans : There are 50 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Call Centre BPO Executive job is open for both male and female candidates.
  7. What are the key responsibilities of this Call Centre BPO Executive job?
    Ans : As a Call Centre BPO Executive, key responsibilities include skills like Computer Knowledge, Domestic Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
  8. Where is this job located?
    Ans : This Call Centre BPO Executive job is located in Thane West, Mumbai.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Computer Knowledge, Domestic Calling, Query Resolution along with 0-1 years of experience is ideal for this Call Centre BPO Executive job.
  10. Why should you apply for this Call Centre BPO Executive job?
    Ans : This Call Centre BPO Executive job offers a salary between ₹13,000-₹22,000 per month. This is a Full Time opportunity and has 50 openings available.
Candidates can call HR for more info.
Read Moredown-arrow

Other Details

Incentives

No

No. Of Working Days

6

Benefits

Cab, Insurance, PF, Medical Benefits, Meal

Skills Required

Domestic Calling, Computer Knowledge, Query Resolution

Shift

Rotational

Contract Job

No

Salary

₹ 13000 - ₹ 22000

Regional Languages

Marathi, Bengali

English Proficiency

Yes

Contact Person

Prathmesh Deshmukh

Interview Address

202, 3rd Floor, Siddharth Tower, Thane W, Thane West, Mumbai
Posted 10+ days ago
similar jobs

Apply to similar jobs

₹ 20,000 - 40,000 per month
Kshemkari Enterprises
Thane West, Mumbai
SkillsComputer Knowledge, ,, Domestic Calling, Loan/ Credit Card INDUSTRY, Query Resolution, Non-voice/Chat Process
New
2 Openings
₹ 12,000 - 30,000 per month
Mangal Enterprises
Work from home
0 - 3 years Experience in Customer Support / TeleCaller
New
19 Openings
₹ 15,000 - 30,000 per month *
Kwell Rapidhires Llp
Thane West, Mumbai
0 - 2 years Experience in Customer Support / TeleCaller
New
Incentives included
10 Openings
Get jobs matching your profile
From the list of relevant jobs near to you.
register-free-banner
Stay updated with your job applies
send-app-link
Apply on jobs on the go and recieve all your job application updates