We are looking for a Call Centre BPO Executive to join our team at Net Star Infotech. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹13,000 - ₹22,000 and a dynamic environment with opportunities for growth.
Key Responsibilities:
Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates
Job Requirements:
The minimum qualification for this role is 12th Pass and 0 - 6 months of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Rotational shift.
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.
More about this Call Centre BPO Executive job
What skills and experience do you need for this Call Centre BPO Executive job?
Ans : To apply for this Call Centre BPO Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution along with 0-1 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Call Centre BPO Executive job ranges between ₹13,000-₹22,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Call Centre BPO Executive job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Thane West, Mumbai.
How many openings are available for this position?
Ans : There are 50 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Call Centre BPO Executive job is open for both male and female candidates.
What are the key responsibilities of this Call Centre BPO Executive job?
Ans : As a Call Centre BPO Executive, key responsibilities include skills like Computer Knowledge, Domestic Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Call Centre BPO Executive job is located in Thane West, Mumbai.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling, Query Resolution along with 0-1 years of experience is ideal for this Call Centre BPO Executive job.
Why should you apply for this Call Centre BPO Executive job?
Ans : This Call Centre BPO Executive job offers a salary between ₹13,000-₹22,000 per month. This is a Full Time opportunity and has 50 openings available.