We are looking for a Call Centre BPO Executive to join our team . This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹10,000 - ₹11,500 and a dynamic environment with opportunities for growth.
Key Responsibilities:
Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates
Job Requirements:
The minimum qualification for this role is 12th Pass and 0 - 6 months of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Rotational shift.
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.
More about this Customer Support Call Centre BPO Executive job
Can freshers or experienced candidates apply for this Customer Support Call Centre BPO Executive role?
Ans : Candidates who have a 12th Pass and above qualification with 0-1 years of experience can apply for this Customer Support Call Centre BPO Executive role.
How much can you earn in this position?
Ans : You can earn between ₹10,000-₹11,500 per month in this Customer Support Call Centre BPO Executive position.
What shift and timings does this job follow?
Ans : This Customer Support Call Centre BPO Executive job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector V - Salt Lake, Kolkata.
How many vacancies are there for this Customer Support Call Centre BPO Executive job?
Ans : There are 50 vacancies for this Customer Support Call Centre BPO Executive role.
Is this job open for all genders?
Ans : Yes, this Customer Support Call Centre BPO Executive job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Customer Support Call Centre BPO Executive, you will work on skills like Computer Knowledge, Domestic Calling.
What is the job location for this position?
Ans : The job location for this Customer Support Call Centre BPO Executive position is Sector V - Salt Lake, Kolkata.
Who is the right fit for this Customer Support Call Centre BPO Executive job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling with 0-1 years of experience is the right fit for this Customer Support Call Centre BPO Executive job.
What makes this Customer Support Call Centre BPO Executive job a good opportunity?
Ans : This Customer Support Call Centre BPO Executive job is a good opportunity as it offers a salary between ₹10,000-₹11,500 per month. This is a Full Time job and has 50 openings.
Candidates can call HR for more info.
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Other Details
Incentives
No
No. Of Working Days
6
Benefits
Cab
Skills Required
Domestic Calling, Computer Knowledge
Shift
Rotational
Contract Job
Yes
Salary
₹ 10000 - ₹ 11500
Regional Languages
Hindi, Bengali
English Proficiency
Yes
Contact Person
Tamalica Mukherjee
Interview Address
Ambuja Neotia Eco Station, Sector V , 12th Floor, Sector V - Salt Lake, Kolkata