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Customer Support Executive

salary 13,000 - 20,000 /month
company-logo
job companyDomestic Bpo
job location Sector V - Salt Lake, Kolkata
job experience0 - 2 years Experience in Customer Support / TeleCaller
50 Openings
full_time फुल टाइम

जॉब हाइलाइट्स

sales
Industry Type: BPO
qualification
Graduate and above
gender
All genders
jobShift
6 days working | Rotational Shift
star
Job Benefits: PF

जॉब डिस्क्रिप्शन

We are looking for a Customer Support Executive to join our team at Domestic Bpo. The role offers ₹13,000 - ₹20,000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:



  • Manage incoming and outgoing calls in a professional manner.

  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

  • Log customer interactions and track follow-ups.

  • Offer timely and relevant solutions to resolve customer issues.

  • Collaborate with team members to escalate and address more complex concerns.

  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.



Job Requirements:


The minimum qualification for this role is Graduate and 0 - 2 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Rotational shift.

अन्य डिटेल्स

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Customer Support Executive job

  1. Can freshers or experienced candidates apply for this Customer Support Executive role?
    Ans : Candidates who have a Graduate and above qualification with 0-2 years of experience can apply for this Customer Support Executive role.
  2. How much can you earn in this position?
    Ans : You can earn between ₹13,000-₹20,000 per month in this Customer Support Executive position.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Executive job follows a Rotational shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Sector V - Salt Lake, Kolkata.
  5. How many vacancies are there for this Customer Support Executive job?
    Ans : There are 50 vacancies for this Customer Support Executive role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support Executive job is open for both male and female candidates.
  7. What is the job location for this position?
    Ans : The job location for this Customer Support Executive position is Sector V - Salt Lake, Kolkata.
  8. What makes this Customer Support Executive job a good opportunity?
    Ans : This Customer Support Executive job is a good opportunity as it offers a salary between ₹13,000-₹20,000 per month. This is a Full Time job and has 50 openings.
Candidates can call HR for more info.
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अन्य डिटेल्स

Incentives

No

No. Of Working Days

6

Benefits

PF

Shift

Rotational

Contract Job

No

Salary

₹ 13000 - ₹ 20000

संपर्क व्यक्ति

Chetana
Posted 5 hours ago
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