Call Centre BPO Executive

25,000 - 34,000 /month

First Source Solutions Limited

Malad (East), Mumbai

0 - 6+ years Experience in Customer Support / TeleCaller

20 Openings

Full Time

Skills Required

International Calling

Query Resolution

Job Highlights

Industry Type: BPO

Graduate and above

All genders

5 days working | Rotational Shift

Job Benefits: Cab, Insurance, PF, Medical Benefits

Job Description

We are looking for a Call Centre BPO Executive to join our team [**FIRST SOURCE **]. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹25000 - ₹34000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient mannerAddress customer queries, concerns, and complaints with a problem-solving approachMaintain accurate records of customer interactions and follow-upsProvide timely and relevant information to customers to resolve their issuesWork collaboratively with other teams to escalate and resolve complex issuesMeet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Graduate and 2 - 4 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the Rotational shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6+ years Experience.

More about this Call Centre BPO Executive job

What is the eligibility criteria to apply for this Call Centre BPO Executive job?
Ans: The candidate should be Graduate and above and above with 0 - 6+ years Experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹25000 - ₹34000 per month that depends on your interview. It's a Full Time job in Mumbai.
How many working days are there for this Call Centre BPO Executive job?
Ans: This Call Centre BPO Executive job will have 5 working days.
Are there any charges applicable while applying or joining this Call Centre BPO Executive job?
Ans: No, there is no fee applicable for applying this Call Centre BPO Executive job and during the employment with the company, i.e., First Source Solutions Limited.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Call Centre BPO Executive role?
Ans: There is an immediate opening of 20 Call Centre BPO Executive at First Source Solutions Limited
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Call Centre BPO Executive job?
Ans: This Call Centre BPO Executive job has Rotational Shift.