Call Centre BPO Executive

Key Responsibilities:

Handle inbound and/or outbound calls to/from customers.

Answer customer queries effectively and efficiently.

Provide accurate information regarding products, services, or policies.

Resolve customer complaints and escalate issues when necessary.

Follow call scripts and company policies during interactions.

Maintain call logs and update CRM systems with relevant information.

Meet daily/weekly/monthly targets such as call volume, quality, and customer satisfaction.

Requirements:

Excellent communication skills in [English / Hindi / Regional Languages].

Minimum educational qualification: [12th Pass / Graduate].

Good listening skills and the ability to handle pressure.

Basic computer knowledge and typing skills.

Willingness to work in rotational shifts or night shifts (if applicable).

Prior experience in a voice-based BPO is a plus (not mandatory for fresher roles).

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.

More about this Call Centre BPO Executive job

1. What is the eligibility criteria to apply for this Call Centre BPO Executive job?
   Ans: The candidate should be Graduate and above and above with 0 - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹25000 - ₹35000 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Call Centre BPO Executive job?
   Ans: This Call Centre BPO Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Call Centre BPO Executive job?
   Ans: No, there is no fee applicable for applying this Call Centre BPO Executive job and during the employment with the company, i.e., Amus Soft India Private Limited.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Call Centre BPO Executive role?
   Ans: There is an immediate opening of 10 Call Centre BPO Executive at Amus Soft India Private Limited
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Call Centre BPO Executive job?
   Ans: This Call Centre BPO Executive job has Flexible Shift.