Call Centre Agent

16,000 - 20,500 /month*

Miracolo Drink Private Limited

R.T. Nagar, Bangalore

₹2,500 incentives included

0 - 2 years Experience in Customer Support / TeleCaller

4 Openings

Incentives included

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Job Highlights

Industry Type: Healthcare

Languages: Tamil, Kannada

12th Pass and above

All genders

6 days working | Day Shift

Job Benefits: PF, Medical Benefits

Internet Connection, Laptop/Desktop, PAN Card, Aadhar Card, 2-Wheeler Driving Licence, Bank Account

Job Description

We are looking for a Call Centre Agent to join our team at Miracolo Drink Private Limited. The role offers ₹16000 - ₹20500 and involves managing customer calls, delivering outstanding customer service related to Healthcare. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 2 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Call Centre Agent job

Can freshers or experienced candidates apply for this Call Centre Agent role?
Ans : Candidates who have a 12th Pass and above qualification with 0-2 years of experience can apply for this Call Centre Agent role.
How much can you earn in this position?
Ans : You can earn between ₹16,000-₹20,500 per month in this Call Centre Agent position.
What shift and timings does this job follow?
Ans : This Call Centre Agent job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in R.T. Nagar, Bangalore.
How many vacancies are there for this Call Centre Agent job?
Ans : There are 4 vacancies for this Call Centre Agent role.
Is this job open for all genders?
Ans : Yes, this Call Centre Agent job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Call Centre Agent, you will work on skills like Computer Knowledge, Domestic Calling.
What is the job location for this position?
Ans : The job location for this Call Centre Agent position is R.T. Nagar, Bangalore.
Who is the right fit for this Call Centre Agent job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling with 0-2 years of experience is the right fit for this Call Centre Agent job.
What makes this Call Centre Agent job a good opportunity?
Ans : This Call Centre Agent job is a good opportunity as it offers a salary between ₹16,000-₹20,500 per month. This is a Full Time job and has 4 openings.