Call Center Executive

14,000 - 15,000 /month

Concentrix

Doranda, Ranchi

Freshers in Customer Support / TeleCaller

80 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

International Calling

Job Highlights

Industry Type: BPO

12th Pass and above

Males Only

5 days working | Rotational Shift

Job Benefits: Cab, PF, Medical Benefits

PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Call Center Executive to join our team at Concentrix. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹14,000 - ₹15,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and candidate must be a fresher. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the Rotational shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Call Center Executive job

What skills and experience do you need for this Call Center Executive job?
Ans : To apply for this Call Center Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling along.
What is the salary and job type for this role?
Ans : The salary for this Call Center Executive job ranges between ₹14,000-₹15,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Call Center Executive job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Doranda, Ranchi.
How many vacancies are there for this Call Center Executive job?
Ans : There are 80 vacancies for this Call Center Executive role.
Which candidates are eligible to apply?
Ans : Candidates with a 12th Pass and above qualification are eligible to apply for this Call Center Executive job. No prior experience is required.
What are the key responsibilities of this Call Center Executive job?
Ans : As a Call Center Executive, key responsibilities include skills like Computer Knowledge, Domestic Calling, International Calling. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Call Center Executive position is Doranda, Ranchi.
Who is the right fit for this Call Center Executive job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling, International Calling is the right fit for this Call Center Executive job.
What makes this Call Center Executive job a good opportunity?
Ans : This Call Center Executive job is a good opportunity as it offers a salary between ₹14,000-₹15,000 per month. This is a Full Time job and has 80 openings.