Customer Support Business Development Manager

Business Development MANAGER (BDM) – Job Summary

Company Overview
Unicare Services is a reputed Security & Facility Management Services company with over 16 years of industry experience. With branches in Bangalore, Hyderabad, and Chennai, we provide professional security and facility management solutions to Corporates, MNCs, IT companies, and premium residential communities across India.

Job Summary
We are seeking a dynamic and client-focused Business Development MANAGER (BDM) to manage and strengthen relationships with corporate and MNC clients. The role involves handling client communications, presenting company services, resolving queries, coordinating with internal teams, and identifying new business opportunities. The ideal candidate should possess excellent communication, presentation, and relationship-building skills to drive client satisfaction and business growth.

Key Responsibilities

• Handle client calls and respond to inquiries professionally.

• Explain and promote the company's security and facility management services.

• Resolve client concerns and manage escalations effectively.

• Coordinate with operations and other internal departments to ensure seamless service delivery.

• Build and maintain strong relationships with existing and prospective clients.

• Conduct client meetings, corporate presentations, and service demonstrations.

• Network with potential clients and industry contacts to generate new business opportunities.

• Support business development initiatives and contribute to revenue growth.

• Ensure high levels of client satisfaction and retention.

Preferred Skills

• Strong communication and interpersonal skills.

• Excellent presentation and negotiation abilities.

• Client relationship management experience.

• Ability to handle multiple stakeholders and coordinate across teams.

• Problem-solving and escalation management skills.

• Business development and networking aptitude.

Target Clients

• Corporates

• Multinational Companies (MNCs)

• IT Companies

• Premium Residential Communities

Experience: 3–6 years (Business Development, Client Relations, Sales, or Customer Success preferred)

• It is a Full Time Customer Support / TeleCaller job for candidates with 3 - 6+ years Experience.