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Customer Support Business Development Manager

salary 15,000 - 18,000 /month
company-logo
job companyGalaxy It Solutions
job location Sector 14 Kharghar, Navi Mumbai
job experience0 - 6 months Experience in Customer Support / TeleCaller
1 Opening
full_time Full Time

Skills Required

Computer Knowledge

Job Highlights

sales
Industry Type: Telecom / ISP
qualification
12th Pass and above
gender
Females Only
jobShift
6 days working | Day Shift

Job Description

We are looking for a Business Development Manager to join our team at Galaxy It Solutions. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Telecom / ISP. The role offers ₹15,000 - ₹18,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:



  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates



Job Requirements:


The minimum qualification for this role is 12th Pass and 0 - 6 months of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Customer Support Business Development Manager job

  1. Can freshers or experienced candidates apply for this Customer Support Business Development Manager role?
    Ans : Candidates who have a 12th Pass and above qualification with 0-1 years of experience can apply for this Customer Support Business Development Manager role.
  2. What is the salary and job type for this role?
    Ans : The salary for this Customer Support Business Development Manager job ranges between ₹15,000-₹18,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Business Development Manager job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Sector 14 Kharghar, Mumbai.
  5. How many vacancies are there for this Customer Support Business Development Manager job?
    Ans : There is 1 vacancy for this Customer Support Business Development Manager role.
  6. Which candidates are eligible to apply?
    Ans : Candidates with a 12th Pass and above qualification and 0-1 years of experience are eligible to apply for this Customer Support Business Development Manager role. Only female candidates are eligible.
  7. What are the key responsibilities of this Customer Support Business Development Manager job?
    Ans : As a Customer Support Business Development Manager, key responsibilities include skills like Computer Knowledge. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this Customer Support Business Development Manager position is Sector 14 Kharghar, Mumbai.
  9. Who is the right fit for this Customer Support Business Development Manager job?
    Ans : A candidate having skills like Computer Knowledge with 0-1 years of experience is the right fit for this Customer Support Business Development Manager job.
  10. What makes this Customer Support Business Development Manager job a good opportunity?
    Ans : This Customer Support Business Development Manager job is a good opportunity as it offers a salary between ₹15,000-₹18,000 per month. This is a Full Time job and has 1 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Skills Required

Computer Knowledge

Shift

Day

Contract Job

No

Salary

₹ 15000 - ₹ 18000

Contact Person

Rahul Shrivastava
Posted 6 days ago
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