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Customer Support Brand Manager

salary 30,000 - 40,000 /month
company-logo
job companyExcellence Recruiter
job location Goregaon (West), Mumbai
job experience1 - 3 years Experience in Customer Support / TeleCaller
1 Opening
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
International Calling
Query Resolution

Job Highlights

sales
Industry Type: B2C Sales
qualification
Graduate and above
gender
Males Only
jobShift
09:00 AM - 06:00 PM | 6 days working | Day Shift

Job Description

We are looking for a Brand Manager to join our team at Excellence Recruiter to handle customer calls, provide exceptional customer support and resolve queries related to B2C Sales. The role offers an attractive in-hand salary of ₹ 30,000 - ₹ 40,000 and opportunities for growth.

Key Responsibilities:

  • Handle customer calls professionally and efficiently.
  • Address customer queries, resolve concerns and manage complaints.
  • Keep records of customer interactions and follow up when required.
  • Provide customers with accurate information to help resolve their issues.
  • Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is Graduate and 1 - 3 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 3 years of experience.

More about this Customer Support Brand Manager job

  1. What skills and experience do you need for this Customer Support Brand Manager job?
    Ans : To apply for this Customer Support Brand Manager job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution along with 1-3 years of experience.
  2. How much can you earn in this position?
    Ans : You can earn between ₹30,000-₹40,000 per month in this Customer Support Brand Manager position.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Brand Manager job follows a Day shift with timings from 09:00 AM - 06:00 PM.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Goregaon (West), Mumbai.
  5. How many vacancies are there for this Customer Support Brand Manager job?
    Ans : There is 1 vacancy for this Customer Support Brand Manager role.
  6. Which candidates are eligible to apply?
    Ans : Candidates with a Graduate and above qualification and 1-3 years of experience are eligible to apply for this Customer Support Brand Manager role. Only male candidates are eligible.
  7. What work will you do in this role?
    Ans : As a Customer Support Brand Manager, you will work on skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution.
  8. What is the job location for this position?
    Ans : The job location for this Customer Support Brand Manager position is Goregaon (West), Mumbai.
  9. Who is the right fit for this Customer Support Brand Manager job?
    Ans : A candidate having skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution with 1-3 years of experience is the right fit for this Customer Support Brand Manager job.
  10. What makes this Customer Support Brand Manager job a good opportunity?
    Ans : This Customer Support Brand Manager job is a good opportunity as it offers a salary between ₹30,000-₹40,000 per month. This is a Full Time job and has 1 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Skills Required

Computer Knowledge, International Calling, Domestic Calling, Query Resolution

Shift

Day

Contract Job

No

Salary

₹ 30000 - ₹ 40000

Contact Person

Rachana Dhairyawan

Interview Address

S V Road, Goregaon (West), Mumbai
Posted 8 hours ago
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