Customer Support Branch Relationship Executive

15,000 - 32,000 /month*

Innovsource Facilities Private Limited

Civil Lines, Allahabad

₹7,000 incentives included

Freshers in Customer Support / TeleCaller

50 Openings

Incentives included

Full Time

Skills Required

Computer Knowledge

Domestic Calling

International Calling

Query Resolution

Non-voice/Chat Process

Job Highlights

Industry Type: Loan/ Credit Card

Graduate and above

All genders

6 days working | Day Shift

Job Benefits: Insurance, PF, Medical Benefits

Job Description

We are looking for a Branch Relationship Executive to join our team at Innovsource Facilities Private Limited. The role offers ₹15000 - ₹32000 and involves managing customer calls, delivering outstanding customer service related to Loan/ Credit Card. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is Graduate and candidate must be a fresher. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Customer Support Branch Relationship Executive job

What skills and experience do you need for this Customer Support Branch Relationship Executive job?
Ans : To apply for this Customer Support Branch Relationship Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process along.
What salary is offered for this Customer Support Branch Relationship Executive job?
Ans : The salary for this Customer Support Branch Relationship Executive job ranges between ₹15,000-₹32,000 per month.
What shift and timings does this job follow?
Ans : This Customer Support Branch Relationship Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Civil Lines, Allahabad.
How many vacancies are there for this Customer Support Branch Relationship Executive job?
Ans : There are 50 vacancies for this Customer Support Branch Relationship Executive role.
Is this job open for all genders?
Ans : Yes, this Customer Support Branch Relationship Executive job is open for both male and female candidates.
What does the role of Customer Support Branch Relationship Executive involve?
Ans : As a Customer Support Branch Relationship Executive, your work will involve skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Customer Support Branch Relationship Executive position is Civil Lines, Allahabad.
Who is the right fit for this Customer Support Branch Relationship Executive job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process is the right fit for this Customer Support Branch Relationship Executive job.
What makes this Customer Support Branch Relationship Executive job a good opportunity?
Ans : This Customer Support Branch Relationship Executive job is a good opportunity as it offers a salary between ₹15,000-₹32,000 per month. This is a Full Time job and has 50 openings.