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Customer Support Ecommerce Sales Executive

salary 15,000 - 30,000 /month
company-logo
job companyCs Global Enterprises
job location Civil Lines, Allahabad
job experienceFreshers in Customer Support / TeleCaller
8 Openings
full_time Full Time

Skills Required

Domestic Calling
Query Resolution

Job Highlights

sales
Industry Type: B2B Sales
sales
Languages: Hindi
qualification
12th Pass and above
gender
All genders
jobShift
6 days working | Day Shift
star
Job Benefits: Meal
star
PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Ecommerce Sales Executive to join our team at Cs Global Enterprises. The role offers ₹ 15,000 - ₹ 30,000 and involves managing customer calls, delivering outstanding customer service related to B2B Sales. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

  • Manage incoming and outgoing calls in a professional manner.
  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
  • Log customer interactions and track follow-ups.
  • Offer timely and relevant solutions to resolve customer issues.
  • Collaborate with team members to escalate and address more complex concerns.
  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and candidate must be a fresher. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Customer Support Ecommerce Sales Executive job

  1. Can freshers or experienced candidates apply for this Customer Support Ecommerce Sales Executive role?
    Ans : Candidates who have a 12th Pass and above qualification can apply for this Customer Support Ecommerce Sales Executive role.
  2. How much can you earn in this position?
    Ans : You can earn between ₹15,000-₹30,000 per month in this Customer Support Ecommerce Sales Executive position.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Ecommerce Sales Executive job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Civil Lines, Allahabad.
  5. How many vacancies are there for this Customer Support Ecommerce Sales Executive job?
    Ans : There are 8 vacancies for this Customer Support Ecommerce Sales Executive role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support Ecommerce Sales Executive job is open for both male and female candidates.
  7. What work will you do in this role?
    Ans : As a Customer Support Ecommerce Sales Executive, you will work on skills like Domestic Calling, Query Resolution.
  8. What is the job location for this position?
    Ans : The job location for this Customer Support Ecommerce Sales Executive position is Civil Lines, Allahabad.
  9. Who is the right fit for this Customer Support Ecommerce Sales Executive job?
    Ans : A candidate having skills like Domestic Calling, Query Resolution is the right fit for this Customer Support Ecommerce Sales Executive job.
  10. What makes this Customer Support Ecommerce Sales Executive job a good opportunity?
    Ans : This Customer Support Ecommerce Sales Executive job is a good opportunity as it offers a salary between ₹15,000-₹30,000 per month. This is a Full Time job and has 8 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

Meal

Skills Required

Domestic Calling, Query Resolution

Shift

Day

Contract Job

No

Salary

₹ 15000 - ₹ 30000

Regional Languages

Hindi

Contact Person

Kuljinder Singh
Posted a day ago
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