Customer Support Branch Relationship Executive

10,000 - 20,000 /month

Dhosa Bite

Field job

Punagam, Surat

6+ months Experience in Customer Support / TeleCaller

1 Opening

Part Time

Contract

Skills Required

Query Resolution

Job Highlights

Industry Type: B2C Sales

All Education levels

All genders

09:00 AM - 06:00 PM | 6 days working | Night Shift

Job Description

We are looking for a Branch Relationship Executive to join our team at Dhosa Bite. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to . The role offers ₹10000 - ₹20000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is below 10th and 0.5 - 6+ years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Night shift.

Other Details

It is a Part Time Customer Support / TeleCaller job for candidates with 6 months - 6+ years Experience.

More about this Customer Support Branch Relationship Executive job

Who is eligible to apply for this Customer Support Branch Relationship Executive job at Dhosa Bite?
Ans : Candidates should have All Education levels and skills like Query Resolution for this Customer Support Branch Relationship Executive job offered by Dhosa Bite.
How much can you earn in this position?
Ans : You can earn between ₹10,000-₹20,000 per month in this Customer Support Branch Relationship Executive position.
What shift and timings does this job follow?
Ans : This Customer Support Branch Relationship Executive job follows a Night shift with timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Punagam, Surat.
How many vacancies are there for this Customer Support Branch Relationship Executive job?
Ans : There is 1 vacancy for this Customer Support Branch Relationship Executive role.
Is this job open for all genders?
Ans : Yes, this Customer Support Branch Relationship Executive job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Customer Support Branch Relationship Executive, you will work on skills like Query Resolution.
What is the job location for this position?
Ans : The job location for this Customer Support Branch Relationship Executive position is Punagam, Surat.
Who is the right fit for this Customer Support Branch Relationship Executive job?
Ans : A candidate having skills like Query Resolution with 1-7 years of experience is the right fit for this Customer Support Branch Relationship Executive job.
What makes this Customer Support Branch Relationship Executive job a good opportunity?
Ans : This Customer Support Branch Relationship Executive job is a good opportunity as it offers a salary between ₹10,000-₹20,000 per month. This is a Part Time job and has 1 openings.