Call Center Executive

30,000 - 50,000 /month

Votiko Solutions Private Limited

Udhana Darwaja, Surat

6 - 12 months Experience in Customer Support / TeleCaller

10 Openings

Full Time

Skills Required

International Calling

Job Highlights

Industry Type: BPO

12th Pass and above

All genders

5 days working | Night Shift

Job Description

We are looking for a Call Center Executive to join our team at Votiko Solutions Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹30000 - ₹70000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 0.5 - 1 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the night shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this Call Center Executive job

What are the eligibility criteria for this Call Center Executive job?
Ans : Candidates should have a 12th Pass and above qualification with 1-1 years of experience and skills like International Calling for this Call Center Executive job offered by Votiko Solutions Private Limited in Udhana Darwaja, Surat.
What salary is offered for this Call Center Executive job?
Ans : The salary for this Call Center Executive job ranges between ₹30,000-₹50,000 per month.
What shift and timings does this job follow?
Ans : This Call Center Executive job follows a Night shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Udhana Darwaja, Surat.
How many openings are available for this position?
Ans : There are 10 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Call Center Executive job is open for both male and female candidates.
What does the role of Call Center Executive involve?
Ans : As a Call Center Executive, your work will involve skills like International Calling. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Call Center Executive job is located in Udhana Darwaja, Surat.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like International Calling along with 1-1 years of experience is ideal for this Call Center Executive job.
Why should you apply for this Call Center Executive job?
Ans : This Call Center Executive job offers a salary between ₹30,000-₹50,000 per month. This is a Full Time opportunity and has 10 openings available.