Branch Operations

15,000 - 20,000 /month

Bandhan Innovative Business Solutions

Kasavanhalli, Bangalore

6+ months Experience in Customer Support / TeleCaller

3 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Job Highlights

Languages: Hindi

All Education levels

All genders

6 days working | Day Shift

PAN Card, Aadhar Card

Job Description

We are looking for a Branch Operations / Sales Assistant to join our team at Bandhan Innovative Business Solutions. The role offers ₹15000 - ₹20000 and involves managing customer calls, delivering outstanding customer service related to eCommerce. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Manage social media postings
Update Website
Manage and track customer orders
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is below 10th and 0.5 - 6+ years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 6+ years Experience.

More about this Branch Operations job

What is the eligibility criteria to apply for this Branch Operations job?
Ans: The candidate should be All Education levels and above with 6 months - 6+ years Experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹15000 - ₹20000 per month that depends on your interview. It's a Full Time job in Bangalore.
How many working days are there for this Branch Operations job?
Ans: This Branch Operations job will have 6 working days.
Are there any charges applicable while applying or joining this Branch Operations job?
Ans: No, there is no fee applicable for applying this Branch Operations job and during the employment with the company, i.e., Bandhan Innovative Business Solutions.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Branch Operations role?
Ans: There is an immediate opening of 3 Branch Operations at Bandhan Innovative Business Solutions
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Branch Operations job?
Ans: This Branch Operations job has Day Shift.

Candidates can call HR for more info.

Other Details

No. Of Working Days

Skills Required

Computer Knowledge, Domestic Calling, Query Resolution, Social Media, Order Tracking, Reports, Online Sales, Store Management

Shift

Day

Salary

₹ 15000 - ₹ 20000

Regional Languages

Hindi

English Proficiency

Yes

Contact Person

Priti

Posted 10+ days ago

Apply to similar jobs

International Voice Process

₹ 30,000 - 34,000 per month

Result Cx

Bellandur, Bangalore

Skills: Domestic Calling, International Calling

20 Openings

International Customer Representative

₹ 25,000 - 40,000 per month

247ai

Outer Ring Road, Bangalore

Skills: International Calling, Query Resolution

10 Openings

Customer Support Executive

₹ 25,000 - 30,000 per month

Conviction Hr

Bellandur, Bangalore

Skills: International Calling

99 Openings

Get jobs matching your profile

From the list of relevant jobs near to you.

Stay updated with your job applies

Apply on jobs on the go and recieve all your job application updates

Job Hai > Jobs in Bangalore > Customer Support / TeleCaller Jobs in Bangalore > Branch Operations