BPO Telesales

13,500 - 19,000 /month*

Ys Services

Borivali (West), Mumbai

₹2,000 incentives included

0 - 2 years Experience in Customer Support / TeleCaller

10 Openings

Incentives included

Full Time

Skills Required

International Calling

Query Resolution

Non-voice/Chat Process

Job Highlights

Industry Type: BPO

Languages: Hindi, Gujarati

All Education levels

All genders

6 days working | Day Shift

PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a BPO Telesales to join our team at Ys Services. The role offers ₹13500 - ₹19000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.

Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

Log customer interactions and track follow-ups.

Offer timely and relevant solutions to resolve customer issues.

Collaborate with team members to escalate and address more complex concerns.

Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is below 10th and 0 - 2 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this BPO Telesales job

What skills and experience do you need for this BPO Telesales job?
Ans : To apply for this BPO Telesales job, candidates should have skills like International Calling, Query Resolution, Non-voice/Chat Process along with 0-2 years of experience.
What salary is offered for this BPO Telesales job?
Ans : The salary for this BPO Telesales job ranges between ₹13,500-₹19,000 per month.
What shift and timings does this job follow?
Ans : This BPO Telesales job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Borivali (West), Mumbai.
How many vacancies are there for this BPO Telesales job?
Ans : There are 10 vacancies for this BPO Telesales role.
Is this job open for all genders?
Ans : Yes, this BPO Telesales job is open for both male and female candidates.
What does the role of BPO Telesales involve?
Ans : As a BPO Telesales, your work will involve skills like International Calling, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this BPO Telesales position is Borivali (West), Mumbai.
Who is the right fit for this BPO Telesales job?
Ans : A candidate having skills like International Calling, Query Resolution, Non-voice/Chat Process with 0-2 years of experience is the right fit for this BPO Telesales job.
What makes this BPO Telesales job a good opportunity?
Ans : This BPO Telesales job is a good opportunity as it offers a salary between ₹13,500-₹19,000 per month. This is a Full Time job and has 10 openings.