Customer Support BPO Telesales

12,000 - 14,500 /month

Work Force Management

Doranda, Ranchi

Freshers in Customer Support / TeleCaller

10 Openings

Full Time

Skills Required

Domestic Calling

Job Highlights

Industry Type: BPO

12th Pass and above

Males Only

09:00 AM - 06:00 PM | 6 days working | Rotational Shift

Job Description

We are looking for a BPO Telesales to join our team at work force management. The role offers ₹ 12,000 - ₹ 14,500 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and candidate must be a fresher. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Rotational shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Customer Support BPO Telesales job

Can freshers or experienced candidates apply for this Customer Support BPO Telesales role?
Ans : Candidates who have a 12th Pass and above qualification can apply for this Customer Support BPO Telesales role.
What is the salary and job type for this role?
Ans : The salary for this Customer Support BPO Telesales job ranges between ₹12,000-₹14,500 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Support BPO Telesales job follows a Rotational shift with timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Doranda, Ranchi.
How many openings are available for this position?
Ans : There are 10 openings available for this position.
Who can apply for this job?
Ans : Candidates who have a 12th Pass and above qualification can apply for this Customer Support BPO Telesales role. No prior experience is required.
What are the key responsibilities of this Customer Support BPO Telesales job?
Ans : As a Customer Support BPO Telesales, key responsibilities include skills like Domestic Calling. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Customer Support BPO Telesales job is located in Doranda, Ranchi.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Domestic Calling along is ideal for this Customer Support BPO Telesales job.
Why should you apply for this Customer Support BPO Telesales job?
Ans : This Customer Support BPO Telesales job offers a salary between ₹12,000-₹14,500 per month. This is a Full Time opportunity and has 10 openings available.