BPO Telesales

15,000 - 20,000 /month

Weplace Consulting

Airoli, Navi Mumbai

0 - 4 years Experience in Customer Support / TeleCaller

30 Openings

Full Time

Skills Required

Domestic Calling

Query Resolution

Job Highlights

Industry Type: B2C Sales

Languages: Tamil, Telugu

12th Pass and above

All genders

6 days working | Rotational Shift

Job Description

We are looking for a BPO Telesales to join our team at Weplace Consulting. The role offers ₹15000 - ₹20000 and involves managing customer calls, delivering outstanding customer service related to B2C Sales. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.

Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

Log customer interactions and track follow-ups.

Offer timely and relevant solutions to resolve customer issues.

Collaborate with team members to escalate and address more complex concerns.

Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 4 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Rotational shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 4 years of experience.

More about this BPO Telesales job

Can freshers or experienced candidates apply for this BPO Telesales role?
Ans : Candidates who have a 12th Pass and above qualification with 0-4 years of experience can apply for this BPO Telesales role.
What salary is offered for this BPO Telesales job?
Ans : The salary for this BPO Telesales job ranges between ₹15,000-₹20,000 per month.
What shift and timings does this job follow?
Ans : This BPO Telesales job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Airoli, Mumbai.
How many openings are available for this position?
Ans : There are 30 openings available for this position.
Is this job open for all genders?
Ans : Yes, this BPO Telesales job is open for both male and female candidates.
What does the role of BPO Telesales involve?
Ans : As a BPO Telesales, your work will involve skills like Domestic Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This BPO Telesales job is located in Airoli, Mumbai.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Domestic Calling, Query Resolution along with 0-4 years of experience is ideal for this BPO Telesales job.
Why should you apply for this BPO Telesales job?
Ans : This BPO Telesales job offers a salary between ₹15,000-₹20,000 per month. This is a Full Time opportunity and has 30 openings available.