BPO Telesales

15,000 - 25,000 /month

Victa Earlyjobs Technologies Private Limited

Kudlu Gate, Bangalore

6 - 12 months Experience in Customer Support / TeleCaller

25 Openings

Full Time

Skills Required

Computer Knowledge

Query Resolution

Job Highlights

Industry Type: BPO

Languages: Hindi, Kannada

12th Pass and above

All genders

6 days working | Day Shift

Job Benefits: PF

Job Description

Here is a revised Job Description (JD) for a Customer service associate in Sales and Voice Process:

•Job Title:• Customer service associat- Sales & Voice Process

•Job Summary:•

We are seeking a highly motivated and customer-focused Customer Care Executive to join our team. As a Customer Care Executive, you will be responsible for handling customer inquiries, resolving issues, and selling our products/services over the phone.

•Responsibilities:•

1. Handle incoming customer calls and respond to queries in a professional and courteous manner.

2. Sell our products/services to customers and meet sales targets.

3. Resolve customer complaints and issues in a timely and efficient manner.

4. Provide product information and answer customer questions.

5. Meet daily sales and productivity targets.

6. Maintain accurate records of customer interactions and sales.

7. Participate in training and coaching sessions to improve skills and knowledge.

8. Collaborate with team members to achieve sales and customer satisfaction goals.

9. Handle customer escalations and provide solutions.

10. Maintain a high level of customer satisfaction and achieve quality scores.

•Requirements:•

- Excellent communication and interpersonal skills

- 0 to 1 years of experience in customer care/sales/voice process

- Fluency in English and Hindi

- Ability to work in a fast-paced environment and meet targets

- Basic computer skills and typing knowledge

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this BPO Telesales job

What are the eligibility criteria for this BPO Telesales job?
Ans : Candidates should have a 12th Pass and above qualification with 1-1 years of experience and skills like Computer Knowledge, Query Resolution for this BPO Telesales job offered by Victa Earlyjobs Technologies Private Limited in Kudlu Gate, Bangalore.
What salary is offered for this BPO Telesales job?
Ans : The salary for this BPO Telesales job ranges between ₹15,000-₹25,000 per month.
What shift and timings does this job follow?
Ans : This BPO Telesales job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Kudlu Gate, Bangalore.
How many vacancies are there for this BPO Telesales job?
Ans : There are 25 vacancies for this BPO Telesales role.
Is this job open for all genders?
Ans : Yes, this BPO Telesales job is open for both male and female candidates.
What does the role of BPO Telesales involve?
Ans : As a BPO Telesales, your work will involve skills like Computer Knowledge, Query Resolution. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this BPO Telesales position is Kudlu Gate, Bangalore.
Who is the right fit for this BPO Telesales job?
Ans : A candidate having skills like Computer Knowledge, Query Resolution with 1-1 years of experience is the right fit for this BPO Telesales job.
What makes this BPO Telesales job a good opportunity?
Ans : This BPO Telesales job is a good opportunity as it offers a salary between ₹15,000-₹25,000 per month. This is a Full Time job and has 25 openings.