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BPO Telecaller

salary 8,000 - 10,000 /month
company-logo
job companyYogbella
job location Banerjee Para, Kolkata
job experience0 - 6 months Experience in Customer Support / TeleCaller
1 Opening
full_time Full Time

Job Highlights

sales
Industry Type: Telecom / ISP
qualification
All Education levels
gender
Females Only
jobShift
09:00 AM - 06:00 PM | 6 days working | Day Shift
star
Job Benefits: Insurance, Medical Benefits
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Aadhar Card, PAN Card, Bank Account

Job Description

We are looking for a BPO Telecaller to join our team at Yogbella. The role offers ₹ 8,000 - ₹ 10,000 and involves managing customer calls, delivering outstanding customer service related to Telecom / ISP. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

  • Manage incoming and outgoing calls in a professional manner.
  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
  • Log customer interactions and track follow-ups.
  • Offer timely and relevant solutions to resolve customer issues.
  • Collaborate with team members to escalate and address more complex concerns.
  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is below 10th and 0 - 0.5 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this BPO Telecaller job

  1. Can freshers or experienced candidates apply for this BPO Telecaller role?
    Ans : Candidates who have All Education levels with 0-1 years of experience can apply for this BPO Telecaller role.
  2. How much can you earn in this position?
    Ans : You can earn between ₹8,000-₹10,000 per month in this BPO Telecaller position.
  3. What shift and timings does this job follow?
    Ans : This BPO Telecaller job follows a Day shift with timings from 09:00 AM - 06:00 PM.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Banerjee Para, Kolkata.
  5. How many openings are available for this position?
    Ans : There is 1 opening available for this position.
  6. Who can apply for this job?
    Ans : Candidates who have All Education levels with 0-1 years of experience can apply for this BPO Telecaller job. Only female candidates can apply.
  7. Where is this job located?
    Ans : This BPO Telecaller job is located in Banerjee Para, Kolkata.
  8. Why should you apply for this BPO Telecaller job?
    Ans : This BPO Telecaller job offers a salary between ₹8,000-₹10,000 per month. This is a Full Time opportunity and has 1 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

Medical Benefits, Insurance

Shift

Day

Contract Job

No

Salary

₹ 8000 - ₹ 10000

Contact Person

Team HR

Interview Address

Belgharia, Belgharia, Kolkata
Posted 16 hours ago
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