We are looking for a Collection Executive to join our team at Dhanuk Bpo (opc) Private Limited. The role offers ₹9,000 - ₹23,000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.
Key Responsibilities:
Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.
Job Requirements:
The minimum qualification for this role is 12th Pass and candidate must be a fresher. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.
More about this Collection Executive job
Can freshers or experienced candidates apply for this Collection Executive role?
Ans : Candidates who have a 12th Pass and above qualification can apply for this Collection Executive role.
What is the salary and job type for this role?
Ans : The salary for this Collection Executive job ranges between ₹9,000-₹23,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Collection Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Tollygunge, Kolkata.
How many openings are available for this position?
Ans : There are 50 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Collection Executive job is open for both male and female candidates.
What are the key responsibilities of this Collection Executive job?
Ans : As a Collection Executive, key responsibilities include skills like Computer Knowledge. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Collection Executive job is located in Tollygunge, Kolkata.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge along is ideal for this Collection Executive job.
Why should you apply for this Collection Executive job?
Ans : This Collection Executive job offers a salary between ₹9,000-₹23,000 per month. This is a Full Time opportunity and has 50 openings available.
Candidates can call HR for more info.
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Other Details
Incentives
Yes
No. Of Working Days
6
Benefits
PF
Skills Required
Computer Knowledge
Shift
Day
Contract Job
No
Salary
₹ 9000 - ₹ 23000
Contact Person
SANJAY DHANUK
Interview Address
1st Flr, 75 Somnath Lahiri Sarani 700053, New Alipore, Kolkata