jobhai.com logoA Naukri Group company
loginLoginHire Local Staff/hire

Collection Executive

salary 9,000 - 23,000 /month*
company-logo
job companyDhanuk Bpo (opc) Private Limited
job location Tollygunge, Kolkata
incentive₹3,000 incentives included
job experienceFreshers in Customer Support / TeleCaller
50 Openings
Incentives included
full_time Full Time

Skills Required

Computer Knowledge

Job Highlights

sales
Industry Type: BPO
qualification
12th Pass and above
gender
All genders
jobShift
6 days working | Day Shift
star
Job Benefits: PF

Job Description

We are looking for a Collection Executive to join our team at Dhanuk Bpo (opc) Private Limited. The role offers ₹9,000 - ₹23,000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:



  • Manage incoming and outgoing calls in a professional manner.

  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

  • Log customer interactions and track follow-ups.

  • Offer timely and relevant solutions to resolve customer issues.

  • Collaborate with team members to escalate and address more complex concerns.

  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.



Job Requirements:


The minimum qualification for this role is 12th Pass and candidate must be a fresher. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Collection Executive job

  1. Can freshers or experienced candidates apply for this Collection Executive role?
    Ans : Candidates who have a 12th Pass and above qualification can apply for this Collection Executive role.
  2. What is the salary and job type for this role?
    Ans : The salary for this Collection Executive job ranges between ₹9,000-₹23,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Collection Executive job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Tollygunge, Kolkata.
  5. How many openings are available for this position?
    Ans : There are 50 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Collection Executive job is open for both male and female candidates.
  7. What are the key responsibilities of this Collection Executive job?
    Ans : As a Collection Executive, key responsibilities include skills like Computer Knowledge. This role is part of Customer Support / TeleCaller category.
  8. Where is this job located?
    Ans : This Collection Executive job is located in Tollygunge, Kolkata.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Computer Knowledge along is ideal for this Collection Executive job.
  10. Why should you apply for this Collection Executive job?
    Ans : This Collection Executive job offers a salary between ₹9,000-₹23,000 per month. This is a Full Time opportunity and has 50 openings available.
Candidates can call HR for more info.
Read Moredown-arrow

Other Details

Incentives

Yes

No. Of Working Days

6

Benefits

PF

Skills Required

Computer Knowledge

Shift

Day

Contract Job

No

Salary

₹ 9000 - ₹ 23000

Contact Person

SANJAY DHANUK

Interview Address

1st Flr, 75 Somnath Lahiri Sarani 700053, New Alipore, Kolkata
Posted 2 days ago
similar jobs

Apply to similar jobs

₹ 18,000 - 35,000 per month
C C Solution
Work from home
Skills: Domestic Calling
New
50 Openings
High DemandHigh Demand
₹ 15,000 - 30,000 per month
Chandra Enterprises
Work from home
0 - 2 years Experience in Customer Support / TeleCaller
80 Openings
High DemandHigh Demand
₹ 15,560 - 25,000 per month
Kotak Life
Work from home
0 - 3 years Experience in Customer Support / TeleCaller
25 Openings
Get jobs matching your profile
From the list of relevant jobs near to you.
register-free-banner
Stay updated with your job applies
send-app-link
Apply on jobs on the go and recieve all your job application updates