BPO Telecaller

18,000 - 20,000 /month

Weplace Consulting

Work from home

1 - 5 years Experience in Customer Support / TeleCaller

50 Openings

Work From Home

Full Time

Skills Required

Domestic Calling

Query Resolution

Job Highlights

Industry Type: B2C Sales

Languages: Gujarati

12th Pass and above

All genders

6 days working | Day Shift

Job Benefits: PF

Internet Connection, Laptop/Desktop, PAN Card, Aadhar Card

Job Description

We are looking for a BPO Telecaller to join our team. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to B2C Sales. The role offers ₹18,000 - ₹20,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 1 - 5 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 5 years of experience.

More about this BPO Telecaller job

Who is eligible to apply for this BPO Telecaller job at Weplace Consulting?
Ans : Candidates should have a 12th Pass and above qualification and skills like Domestic Calling, Query Resolution for this BPO Telecaller job offered by Weplace Consulting.
How much can you earn in this position?
Ans : You can earn between ₹18,000-₹20,000 per month in this BPO Telecaller position.
What shift and timings does this job follow?
Ans : This BPO Telecaller job follows a Day shift.
Is this a work from home job?
Ans : This is a work from home job and can be done remotely.
How many openings are available for this position?
Ans : There are 50 openings available for this position.
Is this job open for all genders?
Ans : Yes, this BPO Telecaller job is open for both male and female candidates.
What work will you do in this role?
Ans : As a BPO Telecaller, you will work on skills like Domestic Calling, Query Resolution.
Where is this job located?
Ans : This BPO Telecaller job is located in Jai Santoshi Nagar, Surat.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Domestic Calling, Query Resolution along with 1-5 years of experience is ideal for this BPO Telecaller job.
Why should you apply for this BPO Telecaller job?
Ans : This BPO Telecaller job offers a salary between ₹18,000-₹20,000 per month. This is a Full Time opportunity and has 50 openings available.