BPO Telecaller

14,000 - 16,000 /month

Wc Consultancy And Training Services Private Limited

Doranda, Ranchi

0 - 1 years Experience in Customer Support / TeleCaller

90 Openings

फुल टाइम

आवश्यक स्किल्स

Computer Knowledge

Domestic Calling

जॉब हाइलाइट्स

Industry Type: BPO

Languages: Hindi

12th Pass and above

Males Only

5 days working | Rotational Shift

Job Benefits: PF, Medical Benefits

PAN Card, Aadhar Card, Bank Account

रजिस्टर करें, और देखें कि ये नौकरी आपके लिए सही है

जॉब डिस्क्रिप्शन

We are looking for a BPO Telecaller to join our team at Concentrix. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹13000 - ₹14700 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 1 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the Rotational shift.

अन्य डिटेल्स

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this BPO Telecaller job

What is the eligibility criteria to apply for this BPO Telecaller job?
Ans: The candidate should be 12th Pass and above and above with 0 - 1 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹14000 - ₹16000 per month that depends on your interview. It's a Full Time job in Ranchi.
How many working days are there for this BPO Telecaller job?
Ans: This BPO Telecaller job will have 5 working days.
Are there any charges applicable while applying or joining this BPO Telecaller job?
Ans: No, there is no fee applicable for applying this BPO Telecaller job and during the employment with the company, i.e., Wc Consultancy And Training Services Private Limited.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this BPO Telecaller role?
Ans: There is an immediate opening of 90 BPO Telecaller at Wc Consultancy And Training Services Private Limited
Who can apply for this job?
Ans: Only Male candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this BPO Telecaller job?
Ans: This BPO Telecaller job has Rotational Shift.