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BPO Telecaller

salary 10,000 - 25,000 /month
company-logo
job companyTiara Consultancy Service
job location Thane West, Thane
job experience6 - 24 months Experience in Customer Support / TeleCaller
25 Openings
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
International Calling
Non-voice/Chat Process

Job Highlights

sales
Industry Type: BPO
sales
Languages: Punjabi
qualification
Graduate and above
gender
All genders
jobShift
09:00 AM - 06:00 PM | 6 days working | Day Shift

Job Description

We are looking for a BPO Telecaller to join our team at Tiara Consultancy Service. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹ 10,000 - ₹ 25,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

  • Handle customer calls in a professional and efficient manner
  • Address customer queries, concerns, and complaints with a problem-solving approach
  • Maintain accurate records of customer interactions and follow-ups
  • Provide timely and relevant information to customers to resolve their issues
  • Work collaboratively with other teams to escalate and resolve complex issues
  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Graduate and 0.5 - 2 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 2 years of experience.

More about this BPO Telecaller job

  1. What skills and experience do you need for this BPO Telecaller job?
    Ans : To apply for this BPO Telecaller job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling, Non-voice/Chat Process along with 1-2 years of experience.
  2. How much can you earn in this position?
    Ans : You can earn between ₹10,000-₹25,000 per month in this BPO Telecaller position.
  3. What shift and timings does this job follow?
    Ans : This BPO Telecaller job follows a Day shift with timings from 09:00 AM - 06:00 PM.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Thane West, Mumbai.
  5. How many vacancies are there for this BPO Telecaller job?
    Ans : There are 25 vacancies for this BPO Telecaller role.
  6. Is this job open for all genders?
    Ans : Yes, this BPO Telecaller job is open for both male and female candidates.
  7. What work will you do in this role?
    Ans : As a BPO Telecaller, you will work on skills like Computer Knowledge, Domestic Calling, International Calling, Non-voice/Chat Process.
  8. What is the job location for this position?
    Ans : The job location for this BPO Telecaller position is Thane West, Mumbai.
  9. Who is the right fit for this BPO Telecaller job?
    Ans : A candidate having skills like Computer Knowledge, Domestic Calling, International Calling, Non-voice/Chat Process with 1-2 years of experience is the right fit for this BPO Telecaller job.
  10. What makes this BPO Telecaller job a good opportunity?
    Ans : This BPO Telecaller job is a good opportunity as it offers a salary between ₹10,000-₹25,000 per month. This is a Full Time job and has 25 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Skills Required

Domestic Calling, Computer Knowledge, International Calling, Non-voice/Chat Process

Shift

Day

Contract Job

No

Salary

₹ 10000 - ₹ 25000

Regional Languages

Punjabi

Contact Person

Team HR

Interview Address

Andheri (West), Mumbai, Andheri (West), Mumbai
Posted 10+ days ago
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