BPO Telecaller

Post: - BPO CUSTOMER SUPPORT

Location: - ASTRA TOWERS , 3RD FLOOR ROOM NO.305 SOUTH BIULDING Action Area II, Reckjoani, New Town, West Bengal 700161

Salary: - 12000/- 15000(in hand Salary)

Skills: - Communication skills, Problem-solving, Time management, MS office (basic)

Experience: - Fresher

Gender: - both Male and female

Contact: - HR Sneha - 9230621343

Job Summary:

BPO refers to the practice of outsourcing specific business functions to third-party service providers. This allows companies to focus on their core operations while leveraging external expertise for non-core tasks. BPO jobs are prevalent in various sectors, including customer service, technical support, data management, and more.

Key Responsibilities

Customer Interaction: Handle inbound and outbound calls, respond to customer inquiries, and resolve issues effectively to ensure customer satisfaction.

Problem Solving: Listen to customer concerns, understand their needs, and provide appropriate solutions or escalate issues when necessary.

Data Management: Maintain accurate records of customer interactions, update databases, and manage service logs.

Performance Targets: Meet daily or monthly performance metrics, such as call duration and customer satisfaction scores.

Collaboration: Work closely with team members and other departments to ensure seamless service delivery and address any operational challenges.

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this BPO Telecaller job

1. What is the eligibility criteria to apply for this BPO Telecaller job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 1 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹14000 - ₹16000 per month that depends on your interview. It's a Full Time job in Kolkata.
3. How many working days are there for this BPO Telecaller job?
   Ans: This BPO Telecaller job will have 6 working days.
4. Are there any charges applicable while applying or joining this BPO Telecaller job?
   Ans: No, there is no fee applicable for applying this BPO Telecaller job and during the employment with the company, i.e., Solusi Nsthr Solutions Private Limited.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this BPO Telecaller role?
   Ans: There is an immediate opening of 20 BPO Telecaller at Solusi Nsthr Solutions Private Limited
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this BPO Telecaller job?
   Ans: This BPO Telecaller job has Flexible Shift.