We are looking for a BPO Telecaller to join our team at Shree Balaji Film Vision. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹25,000 - ₹35,000 and a dynamic environment with opportunities for growth.
Key Responsibilities:
Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates
Job Requirements:
The minimum qualification for this role is below 10th and 1 - 6+ years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 6+ years Experience.
More about this BPO Telecaller job
What are the eligibility criteria for this BPO Telecaller job?
Ans : Candidates should have All Education levels with 1-7 years of experience and skills like Domestic Calling, International Calling for this BPO Telecaller job offered by Shree Balaji Film Vision in 1st Stage Indira Nagar, Bangalore.
What salary is offered for this BPO Telecaller job?
Ans : The salary for this BPO Telecaller job ranges between ₹25,000-₹35,000 per month.
What shift and timings does this job follow?
Ans : This BPO Telecaller job follows a Day shift.
Can this job be done remotely?
Ans : Yes, this job can be done remotely as it is a work from home job.
How many vacancies are there for this BPO Telecaller job?
Ans : There are 50 vacancies for this BPO Telecaller role.
Which candidates are eligible to apply?
Ans : Candidates from all education levels with 1-7 years of experience are eligible to apply for this BPO Telecaller role. Only female candidates are eligible.
What does the role of BPO Telecaller involve?
Ans : As a BPO Telecaller, your work will involve skills like Domestic Calling, International Calling. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this BPO Telecaller position is 1st Stage Indira Nagar, Bangalore.
Who is the right fit for this BPO Telecaller job?
Ans : A candidate having skills like Domestic Calling, International Calling with 1-7 years of experience is the right fit for this BPO Telecaller job.
What makes this BPO Telecaller job a good opportunity?
Ans : This BPO Telecaller job is a good opportunity as it offers a salary between ₹25,000-₹35,000 per month. This is a Full Time job and has 50 openings.