BPO Telecaller

17,000 - 25,000 /month*

Nmk Info Solutions

Kengeri Satellite Town, Bangalore

₹5,000 incentives included

6 - 48 months Experience in Customer Support / TeleCaller

7 Openings

Incentives included

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Job Highlights

Industry Type: Motor Insurance

Languages: Malayalam, Kannada

12th Pass and above

Females Only

6 days working | Day Shift

PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a BPO Telecaller to join our team . This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Motor Insurance. The role offers ₹17,000 - ₹25,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 6 months - 4 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 4 years of experience.

More about this BPO Telecaller job

What are the eligibility criteria for this BPO Telecaller job?
Ans : Candidates should have a 12th Pass and above qualification with 1-4 years of experience and skills like Computer Knowledge, Domestic Calling for this BPO Telecaller job offered by Nmk Info Solutions in Kengeri Satellite Town, Bangalore.
What salary is offered for this BPO Telecaller job?
Ans : The salary for this BPO Telecaller job ranges between ₹17,000-₹25,000 per month.
What shift and timings does this job follow?
Ans : This BPO Telecaller job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Kengeri Satellite Town, Bangalore.
How many vacancies are there for this BPO Telecaller job?
Ans : There are 7 vacancies for this BPO Telecaller role.
Which candidates are eligible to apply?
Ans : Candidates with a 12th Pass and above qualification and 1-4 years of experience are eligible to apply for this BPO Telecaller role. Only female candidates are eligible.
What does the role of BPO Telecaller involve?
Ans : As a BPO Telecaller, your work will involve skills like Computer Knowledge, Domestic Calling. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this BPO Telecaller position is Kengeri Satellite Town, Bangalore.
Who is the right fit for this BPO Telecaller job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling with 1-4 years of experience is the right fit for this BPO Telecaller job.
What makes this BPO Telecaller job a good opportunity?
Ans : This BPO Telecaller job is a good opportunity as it offers a salary between ₹17,000-₹25,000 per month. This is a Full Time job and has 7 openings.