jobhai.com logoA Naukri Group company
loginLoginHire Local Staff/hire

BPO Telecaller

salary 18,000 - 25,000 /month
company-logo
job companyGtech Solution
job location Sector V - Salt Lake, Kolkata
job experience6 - 12 months Experience in Customer Support / TeleCaller
10 Openings
full_time Full Time

Skills Required

International Calling

Job Highlights

sales
Industry Type: B2B Sales
sales
Languages: Hindi, Bengali
qualification
12th Pass and above
gender
All genders
jobShift
09:00 AM - 06:00 PM | 6 days working | Day Shift
star
Job Benefits: PF, Medical Benefits

Job Description

We are looking for a BPO Telecaller to join our team at GTECH SOLUTION. The role offers ₹ 18,000 - ₹ 25,000 and involves managing customer calls, delivering outstanding customer service related to B2B Sales. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

  • Manage incoming and outgoing calls in a professional manner.
  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
  • Log customer interactions and track follow-ups.
  • Offer timely and relevant solutions to resolve customer issues.
  • Collaborate with team members to escalate and address more complex concerns.
  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and 0.5 - 1 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this BPO Telecaller job

  1. What qualifications and experience are required for this BPO Telecaller position?
    Ans : Candidates should have a 12th Pass and above qualification with 1-1 years of experience and skills like International Calling.
  2. What is the salary and job type for this role?
    Ans : The salary for this BPO Telecaller job ranges between ₹18,000-₹25,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This BPO Telecaller job follows a Day shift with timings from 09:00 AM - 06:00 PM.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Sector V - Salt Lake, Kolkata.
  5. How many vacancies are there for this BPO Telecaller job?
    Ans : There are 10 vacancies for this BPO Telecaller role.
  6. Is this job open for all genders?
    Ans : Yes, this BPO Telecaller job is open for both male and female candidates.
  7. What are the key responsibilities of this BPO Telecaller job?
    Ans : As a BPO Telecaller, key responsibilities include skills like International Calling. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this BPO Telecaller position is Sector V - Salt Lake, Kolkata.
  9. Who is the right fit for this BPO Telecaller job?
    Ans : A candidate having skills like International Calling with 1-1 years of experience is the right fit for this BPO Telecaller job.
  10. What makes this BPO Telecaller job a good opportunity?
    Ans : This BPO Telecaller job is a good opportunity as it offers a salary between ₹18,000-₹25,000 per month. This is a Full Time job and has 10 openings.
Candidates can call HR for more info.
Read Moredown-arrow

Other Details

Incentives

No

No. Of Working Days

6

Benefits

PF, Medical Benefits

Skills Required

International Calling

Shift

Day

Contract Job

No

Salary

₹ 18000 - ₹ 25000

Regional Languages

Hindi, Bengali

Contact Person

Rinku

Interview Address

, Sector V - Salt Lake, Kolkata
Posted 8 hours ago
similar jobs

Apply to similar jobs

₹ 18,000 - 25,000 per month *
Weplace Consulting
Sector V - Salt Lake, Kolkata
SkillsDomestic Calling
Incentives included
25 Openings
₹ 23,000 - 30,000 per month
Talents Villa Staffing Solution Private Limited
Sector V - Salt Lake, Kolkata
SkillsInternational Calling
50 Openings
₹ 21,000 - 33,000 per month
Manipal Business Solution
Salt Lake, Kolkata (Field job)
Skills,, Loan/ Credit Card INDUSTRY, Domestic Calling
50 Openings
Get jobs matching your profile
From the list of relevant jobs near to you.
register-free-banner
Stay updated with your job applies
send-app-link
Apply on jobs on the go and recieve all your job application updates