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BPO Telecaller

salary 17,000 - 20,500 /month
company-logo
job companyDigitide
job location Kharadi, Pune
job experienceFreshers in Customer Support / TeleCaller
1 Opening
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
Query Resolution

Job Highlights

sales
Industry Type: BPO
sales
Languages: Punjabi, Gujarati
qualification
All Education levels
gender
All genders
jobShift
6 days working | Day Shift
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Job Benefits: Insurance, PF
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Aadhar Card

Job Description

We are looking for a BPO Telecaller to join our team at . The role offers ₹17000 - ₹20500 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

  • Manage incoming and outgoing calls in a professional manner.
  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
  • Log customer interactions and track follow-ups.
  • Offer timely and relevant solutions to resolve customer issues.
  • Collaborate with team members to escalate and address more complex concerns.
  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is below 10th and candidate must be a fresher. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this BPO Telecaller job

  1. What skills and experience do you need for this BPO Telecaller job?
    Ans : To apply for this BPO Telecaller job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution along.
  2. What salary is offered for this BPO Telecaller job?
    Ans : The salary for this BPO Telecaller job ranges between ₹17,000-₹20,500 per month.
  3. What shift and timings does this job follow?
    Ans : This BPO Telecaller job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Kharadi, Pune.
  5. How many vacancies are there for this BPO Telecaller job?
    Ans : There is 1 vacancy for this BPO Telecaller role.
  6. Is this job open for all genders?
    Ans : Yes, this BPO Telecaller job is open for both male and female candidates.
  7. What does the role of BPO Telecaller involve?
    Ans : As a BPO Telecaller, your work will involve skills like Computer Knowledge, Domestic Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this BPO Telecaller position is Kharadi, Pune.
  9. Who is the right fit for this BPO Telecaller job?
    Ans : A candidate having skills like Computer Knowledge, Domestic Calling, Query Resolution is the right fit for this BPO Telecaller job.
  10. What makes this BPO Telecaller job a good opportunity?
    Ans : This BPO Telecaller job is a good opportunity as it offers a salary between ₹17,000-₹20,500 per month. This is a Full Time job and has 1 openings.
Candidates can call HR for more info.
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Other Details

No. Of Working Days

6 days working

Benefits

Insurance, PF

Skills Required

Computer Knowledge, Domestic Calling, Query Resolution

Shift

Day

Salary

₹ 17000 - ₹ 20500

Regional Languages

Gujarati, Punjabi

English Proficiency

Yes

Contact Person

Baljeet Singh

Interview Address

Kharadi,Pune
Posted 10+ days ago
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