Email & Chat Support Executive

20,000 - 30,000 /month

Hireedge Insights

Work from home

0 - 2 years Experience in Customer Support / TeleCaller

Replies in 24hrs

10 Openings

Work From Home

Full Time/Part Time

Job Highlights

Industry Type: BPO

12th Pass and above

All genders

5 days working | Flexible Shift

Job Description

We are looking for a Email & Chat Support Executive to join our team at Hireedge Insights to handle customer calls, provide exceptional customer support and resolve queries related to BPO. The role offers an attractive in-hand salary of ₹20,000 - ₹30,000 and opportunities for growth.

Key Responsibilities:

Handle customer calls professionally and efficiently.

Address customer queries, resolve concerns and manage complaints.

Keep records of customer interactions and follow up when required.

Provide customers with accurate information to help resolve their issues.

Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 2 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 5 days working during the Flexible shift.

Other Details

It is a Both Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Email & Chat Support Executive job

Can freshers or experienced candidates apply for this Email & Chat Support Executive role?
Ans : Candidates who have a 12th Pass and above qualification with 0-2 years of experience can apply for this Email & Chat Support Executive role.
What salary is offered for this Email & Chat Support Executive job?
Ans : The salary for this Email & Chat Support Executive job ranges between ₹20,000-₹30,000 per month.
What shift and timings does this job follow?
Ans : This Email & Chat Support Executive job follows a Flexible shift.
Is this a work from home job?
Ans : This is a work from home job and can be done remotely.
How many openings are available for this position?
Ans : There are 10 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Email & Chat Support Executive job is open for both male and female candidates.
Where is this job located?
Ans : This Email & Chat Support Executive job is located in Viman Nagar, Pune.
Why should you apply for this Email & Chat Support Executive job?
Ans : This Email & Chat Support Executive job offers a salary between ₹20,000-₹30,000 per month. This is a Both opportunity and has 10 openings available.