A Naukri Group company
LoginHire Local Staff
A Naukri Group companyLoginHire Local Staff
10,000 - 15,000 /month
Baba Computers
Doranda, Ranchi
0 - 6+ years Experience in Customer Support / TeleCaller
Full Time/Part Time
Job Overview
We are hiring enthusiastic and dedicated Call Handling Agents (CHAs) for the 104 Tele Medical Advisory Government Project.
Candidates with a graduate degree in Nursing, Biology, Nutrition, Dietetics, Pharmacy, or a related healthcare field who enjoy communicating with people are encouraged to apply.
This is an excellent opportunity to utilize your healthcare knowledge and communication skills in a dynamic and service-oriented environment.
Key Responsibilities
Handle incoming and outgoing calls efficiently and professionally.
Provide accurate information and guidance related to health, nutrition, and other healthcare topics.
Record and update call details in the system.
Coordinate with internal teams to resolve queries.
Ensure regular follow-ups with callers whenever required.
Maintain professionalism and confidentiality while handling health-related information.
Required Skills
Good communication and interpersonal skills.
Empathy and patience in handling health-related queries.
Basic computer literacy.
Knowledge of medical terminology.
Ability to handle calls professionally and efficiently.
