BPO Telecaller

18,999 - 23,568 /month

Aicpe Educational Services Private Limited

Chinchwad Gaon, Pune

6 - 36 months Experience in Customer Support / TeleCaller

10 Openings

Full Time

Job Highlights

Industry Type: B2B Sales

Graduate and above

All genders

09:00 AM - 06:00 PM | 6 days working | Day Shift

Job Description

We are looking for a BPO Telecaller to join our team at Aicpe Educational Services Private Limited. The role offers ₹ 18,999 - ₹ 23,568 and involves managing customer calls, delivering outstanding customer service related to B2B Sales. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is Graduate and 0.5 - 3 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 3 years of experience.

More about this BPO Telecaller job

What are the eligibility criteria for this BPO Telecaller job?
Ans : Candidates should have a Graduate and above qualification with 1-3 years of experience for this BPO Telecaller job offered by Aicpe Educational Services Private Limited in Chinchwad Gaon, Pune.
What salary is offered for this BPO Telecaller job?
Ans : The salary for this BPO Telecaller job ranges between ₹18,500-₹23,500 per month.
What shift and timings does this job follow?
Ans : This BPO Telecaller job follows a Day shift with timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Chinchwad Gaon, Pune.
How many vacancies are there for this BPO Telecaller job?
Ans : There are 10 vacancies for this BPO Telecaller role.
Is this job open for all genders?
Ans : Yes, this BPO Telecaller job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this BPO Telecaller position is Chinchwad Gaon, Pune.
What makes this BPO Telecaller job a good opportunity?
Ans : This BPO Telecaller job is a good opportunity as it offers a salary between ₹18,500-₹23,500 per month. This is a Full Time job and has 10 openings.