Customer Support Field Sales Manager

17,856 - 32,869 /month

Aicpe Educational Services Private Limited

Akurdi, Pune

6 - 48 months Experience in Customer Support / TeleCaller

10 Openings

Full Time

Job Highlights

Industry Type: B2B Sales

Graduate and above

All genders

09:00 AM - 06:00 PM | 6 days working | Day Shift

Job Description

We are looking for a Field Sales Manager to join our team at Aicpe Educational Services Private Limited. The role offers ₹ 17,856 - ₹ 32,869 and involves managing customer calls, delivering outstanding customer service related to B2B Sales. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is Graduate and 0.5 - 4 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 4 years of experience.

More about this Customer Support Field Sales Manager job

Who is eligible to apply for this Customer Support Field Sales Manager job at Aicpe Educational Services Private Limited?
Ans : Candidates should have a Graduate and above qualification for this Customer Support Field Sales Manager job offered by Aicpe Educational Services Private Limited.
How much can you earn in this position?
Ans : You can earn between ₹17,500-₹32,500 per month in this Customer Support Field Sales Manager position.
What shift and timings does this job follow?
Ans : This Customer Support Field Sales Manager job follows a Day shift with timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Akurdi, Pune.
How many openings are available for this position?
Ans : There are 10 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Support Field Sales Manager job is open for both male and female candidates.
Where is this job located?
Ans : This Customer Support Field Sales Manager job is located in Akurdi, Pune.
Why should you apply for this Customer Support Field Sales Manager job?
Ans : This Customer Support Field Sales Manager job offers a salary between ₹17,500-₹32,500 per month. This is a Full Time opportunity and has 10 openings available.