BPO Telecaller

18,000 - 25,000 /month

Aabasoft Technologies (india) Private Limited

Jui Nagar, Navi Mumbai

0 - 3 years Experience in Customer Support / TeleCaller

30 Openings

Full Time

Job Highlights

Industry Type: Banking

Graduate and above

All genders

6 days working | Day Shift

Job Description

We are looking for a BPO Telecaller to join our team at Aabasoft Technologies (india) Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Banking. The role offers ₹18000 - ₹25000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Graduate and 0 - 3 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.

More about this BPO Telecaller job

Can freshers or experienced candidates apply for this BPO Telecaller role?
Ans : Candidates who have a Graduate and above qualification with 0-3 years of experience can apply for this BPO Telecaller role.
What salary is offered for this BPO Telecaller job?
Ans : The salary for this BPO Telecaller job ranges between ₹18,000-₹25,000 per month.
What shift and timings does this job follow?
Ans : This BPO Telecaller job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Jui Nagar, Mumbai.
How many openings are available for this position?
Ans : There are 30 openings available for this position.
Is this job open for all genders?
Ans : Yes, this BPO Telecaller job is open for both male and female candidates.
Where is this job located?
Ans : This BPO Telecaller job is located in Jui Nagar, Mumbai.
Why should you apply for this BPO Telecaller job?
Ans : This BPO Telecaller job offers a salary between ₹18,000-₹25,000 per month. This is a Full Time opportunity and has 30 openings available.