Customer Support Bpo Team Leader

50,000 - 50,000 /month

Skillsy Consultancy

Mulund, Mumbai

5 - 6+ years Experience in Customer Support / TeleCaller

2 Openings

Full Time

12th Pass and above

All genders

5 days working | Day Shift

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

It is a Full Time Customer Support / TeleCaller job for candidates with 5 - 6+ years Experience.

What qualifications and experience are required for this Customer Support Bpo Team Leader position?
Ans : Candidates should have a 12th Pass and above qualification with 5-7 years of experience.
What is the salary and job type for this role?
Ans : The salary is ₹50,000 per month for this Full Time role.
What shift and timings does this job follow?
Ans : This Customer Support Bpo Team Leader job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Mulund, Mumbai.
How many vacancies are there for this Customer Support Bpo Team Leader job?
Ans : There are 2 vacancies for this Customer Support Bpo Team Leader role.
Is this job open for all genders?
Ans : Yes, this Customer Support Bpo Team Leader job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Customer Support Bpo Team Leader position is Mulund, Mumbai.
What makes this Customer Support Bpo Team Leader job a good opportunity?
Ans : This Customer Support Bpo Team Leader job is a good opportunity as it offers a salary of ₹50,000 per month. This is a Full Time job and has 2 opening.