Bpo Team Leader

22,000 - 27,000 /month

Reliable Spaces Private Limited

Kanjur marg (west), Mumbai

1 - 4 years Experience in Customer Support / TeleCaller

5 Openings

Full Time

Job Highlights

Industry Type: BPO

12th Pass and above

All genders

6 days working | Day Shift

Job Description

We are looking for a Bpo Team Leader to join our team at Reliable Spaces Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹22,000 - ₹27,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 1 - 4 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 4 years of experience.

More about this Bpo Team Leader job

Who is eligible to apply for this Bpo Team Leader job at Reliable Spaces Private Limited?
Ans : Candidates should have a 12th Pass and above qualification for this Bpo Team Leader job offered by Reliable Spaces Private Limited.
How much can you earn in this position?
Ans : You can earn between ₹22,000-₹27,000 per month in this Bpo Team Leader position.
What shift and timings does this job follow?
Ans : This Bpo Team Leader job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Kanjur marg (west), Mumbai.
How many openings are available for this position?
Ans : There are 5 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Bpo Team Leader job is open for both male and female candidates.
Where is this job located?
Ans : This Bpo Team Leader job is located in Kanjur marg (west), Mumbai.
Why should you apply for this Bpo Team Leader job?
Ans : This Bpo Team Leader job offers a salary between ₹22,000-₹27,000 per month. This is a Full Time opportunity and has 5 openings available.