Customer Support Bpo Team Leader

20,000 - 22,000 /month

Quicksource World

Vijay Nagar, Bangalore

1 - 3 years Experience in Customer Support / TeleCaller

50 Openings

Full Time

Job Highlights

Industry Type: BPO

Languages: Hindi, Kannada

Graduate and above

All genders

6 days working | Day Shift

Job Description

We are looking for a Bpo Team Leader to join our team at Quicksource World. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹35,000 - ₹45,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Graduate and 1 - 3 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Flexible shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 3 years of experience.

More about this Customer Support Bpo Team Leader job

Who is eligible to apply for this Customer Support Bpo Team Leader job at Quicksource World?
Ans : Candidates should have a Graduate and above qualification for this Customer Support Bpo Team Leader job offered by Quicksource World.
How much can you earn in this position?
Ans : You can earn between ₹20,000-₹22,000 per month in this Customer Support Bpo Team Leader position.
What shift and timings does this job follow?
Ans : This Customer Support Bpo Team Leader job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Vijay Nagar, Bangalore.
How many vacancies are there for this Customer Support Bpo Team Leader job?
Ans : There are 50 vacancies for this Customer Support Bpo Team Leader role.
Is this job open for all genders?
Ans : Yes, this Customer Support Bpo Team Leader job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Customer Support Bpo Team Leader position is Vijay Nagar, Bangalore.
What makes this Customer Support Bpo Team Leader job a good opportunity?
Ans : This Customer Support Bpo Team Leader job is a good opportunity as it offers a salary between ₹20,000-₹22,000 per month. This is a Full Time job and has 50 openings.