Bpo Team Leader

40,000 - 80,000 /month

Mylawmatter

Borivali (East), Mumbai

2 - 6+ years Experience in Customer Support / TeleCaller

5 Openings

Full Time

Job Highlights

Industry Type: BPO

Graduate and above

Females Only

5 days working | Day Shift

Job Description

We are looking for a Bpo Team Leader to join our team at Mylawmatter to handle customer calls, provide exceptional customer support and resolve queries related to BPO. The role offers an attractive in-hand salary of ₹40000 - ₹80000 and opportunities for growth.

Key Responsibilities:

Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is Graduate and 2 - 6+ years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 5 days working during the day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 2 - 6+ years Experience.

More about this Bpo Team Leader job

What are the eligibility criteria for this Bpo Team Leader job?
Ans : Candidates should have a Graduate and above qualification with 2-7 years of experience for this Bpo Team Leader job offered by Mylawmatter in Borivali (East), Mumbai.
What salary is offered for this Bpo Team Leader job?
Ans : The salary for this Bpo Team Leader job ranges between ₹40,000-₹80,000 per month.
What shift and timings does this job follow?
Ans : This Bpo Team Leader job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Borivali (East), Mumbai.
How many openings are available for this position?
Ans : There are 5 openings available for this position.
Who can apply for this job?
Ans : Candidates who have a Graduate and above qualification with 2-7 years of experience can apply for this Bpo Team Leader job. Only female candidates can apply.
Where is this job located?
Ans : This Bpo Team Leader job is located in Borivali (East), Mumbai.
Why should you apply for this Bpo Team Leader job?
Ans : This Bpo Team Leader job offers a salary between ₹40,000-₹80,000 per month. This is a Full Time opportunity and has 5 openings available.