Customer Support Bpo Team Leader

20,000 - 24,000 /month

Mh International

Work from home

0 - 2 years Experience in Customer Support / TeleCaller

50 Openings

Work From Home

Full Time

Job Highlights

Languages: Hindi

All Education levels

Females Only

6 days working | Flexible Shift

Internet Connection, PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Bpo Team Leader to join our team at Mh International. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Social media. The role offers ₹ 20,000 - ₹ 24,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is below 10th and 0 - 2 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Flexible shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Customer Support Bpo Team Leader job

Can freshers or experienced candidates apply for this Customer Support Bpo Team Leader role?
Ans : Candidates who have All Education levels with 0-2 years of experience can apply for this Customer Support Bpo Team Leader role.
What salary is offered for this Customer Support Bpo Team Leader job?
Ans : The salary for this Customer Support Bpo Team Leader job ranges between ₹20,000-₹24,000 per month.
What shift and timings does this job follow?
Ans : This Customer Support Bpo Team Leader job follows a Flexible shift.
Can this job be done remotely?
Ans : Yes, this job can be done remotely as it is a work from home job.
How many vacancies are there for this Customer Support Bpo Team Leader job?
Ans : There are 50 vacancies for this Customer Support Bpo Team Leader role.
Which candidates are eligible to apply?
Ans : Candidates from all education levels with 0-2 years of experience are eligible to apply for this Customer Support Bpo Team Leader role. Only female candidates are eligible.
What is the job location for this position?
Ans : The job location for this Customer Support Bpo Team Leader position is Behala, Kolkata.
What makes this Customer Support Bpo Team Leader job a good opportunity?
Ans : This Customer Support Bpo Team Leader job is a good opportunity as it offers a salary between ₹20,000-₹24,000 per month. This is a Full Time job and has 50 openings.