Customer Support Bpo Team Leader

22,000 - 25,000 /month

Hcd

Sector 41 Gurgaon, Gurgaon

1 - 6 years Experience in Customer Support / TeleCaller

4 Openings

Full Time

Job Highlights

Industry Type: BPO

Graduate and above

Males Only

6 days working | Day Shift

Job Description

We are looking for a Bpo Team Leader to join our team at Hcd to handle customer calls, provide exceptional customer support and resolve queries related to BPO. The role offers an attractive in-hand salary of ₹22000 - ₹25000 and opportunities for growth.

Key Responsibilities:

Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is Graduate and 1 - 6 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 6 years of experience.

More about this Customer Support Bpo Team Leader job

What are the eligibility criteria for this Customer Support Bpo Team Leader job?
Ans : Candidates should have a Graduate and above qualification with 1-6 years of experience for this Customer Support Bpo Team Leader job offered by Hcd in Sector 41 Gurgaon, Gurgaon.
What salary is offered for this Customer Support Bpo Team Leader job?
Ans : The salary for this Customer Support Bpo Team Leader job ranges between ₹22,000-₹25,000 per month.
What shift and timings does this job follow?
Ans : This Customer Support Bpo Team Leader job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector 41 Gurgaon, Gurgaon.
How many vacancies are there for this Customer Support Bpo Team Leader job?
Ans : There are 4 vacancies for this Customer Support Bpo Team Leader role.
Which candidates are eligible to apply?
Ans : Candidates with a Graduate and above qualification and 1-6 years of experience are eligible to apply for this Customer Support Bpo Team Leader role. Only male candidates are eligible.
What is the job location for this position?
Ans : The job location for this Customer Support Bpo Team Leader position is Sector 41 Gurgaon, Gurgaon.
What makes this Customer Support Bpo Team Leader job a good opportunity?
Ans : This Customer Support Bpo Team Leader job is a good opportunity as it offers a salary between ₹22,000-₹25,000 per month. This is a Full Time job and has 4 openings.