Customer Care Service

22,200 - 30,000 /month

Policybazaar Insurance Brokers Private Limited

Sector 44 Gurgaon, Gurgaon

1 - 3 years Experience in Customer Support / TeleCaller

5 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

International Calling

Job Highlights

Industry Type: Motor Insurance

Languages: Telugu, Kannada

Graduate and above

All genders

6 days working | Day Shift

Job Benefits: Insurance, PF

Job Description

ob description
Policybazaar Hiring: Sales Consultants & Customer Service Associates

Position Overview
Policybazaar is seeking confident, dynamic, and high-energy professionals to join our growing team in Gurgaon. This role serves as a primary point of contact for our clients, responsible for promoting financial products, delivering exceptional customer service, and driving business growth.

Key Metrics

Employment Type: Full-time, Permanent
Compensation: INR 2.67 Lakhs to 4.00 Lakhs Per Annum + Unlimited Performance Incentives
Eligibility: Intermediate (12th Pass) or Graduates; Freshers are welcome
Work Location: Gurgaon (Sector 44)

Walk-In Interview Details

Interview Timings: 11:00 AM to 03:00 PM
Venue: Plot 116, Policybazaar, Sector 44, Gurgaon.
Landmark: Nearest Metro Station is Millennium City Centre Gurugram (formerly HUDA City Centre).

Customer Service Associate in regional language

languages required - Telgu , Kannada , Malayalam

Inquiry Handling: Respond professionally to incoming customer inquiries via phone channels.
Issue Resolution: Provide end-to-end support to resolve customer grievances and queries efficiently.
Experience Management: Maintain high standards of customer satisfaction and positive brand perception.

Candidate Profile & Qualifications

Minimum Education: Intermediate (10+2 passed) or equivalent qualification. Graduate degrees are preferred.
Experience Level: 0 to 2 years of experience. Prior experience in sales or customer support is advantageous but not mandatory.
Communication Skills: Excellent interpersonal, verbal, and active listening capabilities.
Functional Competencies: Strong persuasion, negotiation, and customer-handling skills.
Technical Skills: Basic computer proficiency and familiarity with standard office applications.
Core Attributes: Quick learner, result-oriented, self-motivated, and a collaborative team player.

Remuneration & Career Growth

Performance-driven environment with an unlimited monthly incentive structure.
Professional exposure to financial markets and diverse client demographics.
Structured skill development initiatives and fast-track internal career progression.

Application Process
Interested candidates are invited to schedule an immediate interview slot for a quick response
Submit CV via WhatsApp: Forward your updated resume to
7428671155.
Contact Person: Sharyl Williams(Human Resources)
Role: customer support in regional language ( Telgu , Kannada , Malayalam
Industry Type: Insurance
Employment Type: Full Time, Permanent
Education: Graduation Required

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 3 years of experience.

More about this Customer Care Service job

What skills and experience do you need for this Customer Care Service job?
Ans : To apply for this Customer Care Service job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling along with 1-3 years of experience.
What salary is offered for this Customer Care Service job?
Ans : The salary for this Customer Care Service job ranges between ₹22,000-₹30,000 per month.
What shift and timings does this job follow?
Ans : This Customer Care Service job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector 44 Gurgaon, Gurgaon.
How many openings are available for this position?
Ans : There are 5 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Care Service job is open for both male and female candidates.
What does the role of Customer Care Service involve?
Ans : As a Customer Care Service, your work will involve skills like Computer Knowledge, Domestic Calling, International Calling. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Customer Care Service job is located in Sector 44 Gurgaon, Gurgaon.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling, International Calling along with 1-3 years of experience is ideal for this Customer Care Service job.
Why should you apply for this Customer Care Service job?
Ans : This Customer Care Service job offers a salary between ₹22,000-₹30,000 per month. This is a Full Time opportunity and has 5 openings available.