Bpo Team Leader

13,000 - 21,000 /month*

Freelancer Waala

Work from home

₹5,000 incentives included

1 - 2 years Experience in Customer Support / TeleCaller

Replies in 24hrs

99 Openings

Incentives included

Work From Home

Full Time

Skills Required

Domestic Calling

Query Resolution

Non-voice/Chat Process

Job Highlights

Industry Type: BPO

Languages: Hindi

12th Pass and above

All genders

6 days working | Day Shift

Job Benefits: Cab, Meal, Insurance, PF, Medical Benefits

Internet Connection, PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Bpo Team Leader to join our team at Freelancer Waala. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹13000 - ₹21000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 1 - 2 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 2 years of experience.

More about this Bpo Team Leader job

What is the eligibility criteria to apply for this Bpo Team Leader job?
Ans: The candidate should be 12th Pass and above and above with 1 - 2 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹13000 - ₹21000 per month + Incentives that depends on your interview. It's a Full Time job in Chhindwara.
How many working days are there for this Bpo Team Leader job?
Ans: This Bpo Team Leader job will have 6 working days.
Are there any charges applicable while applying or joining this Bpo Team Leader job?
Ans: No, there is no fee applicable for applying this Bpo Team Leader job and during the employment with the company, i.e., Freelancer Waala.
Is it a work from home job?
Ans: Yes, it’s a work from home job and can be done online.
How many openings are there for this Bpo Team Leader role?
Ans: There is an immediate opening of 99 Bpo Team Leader at Freelancer Waala
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Bpo Team Leader job?
Ans: This Bpo Team Leader job has Day Shift.