Bpo Team Leader

35,000 - 45,000 /month

Eos Globe

Kapurbawadi, Thane

1 - 6 years Experience in Customer Support / TeleCaller

10 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Non-voice/Chat Process

Job Highlights

Industry Type: B2B Sales

Graduate and above

All genders

09:00 AM - 06:00 PM | 6 days working | Day Shift

Job Description

We are looking for a Bpo Team Leader to join our team at Eos Globe to handle customer calls, provide exceptional customer support and resolve queries related to B2B Sales. The role offers an attractive in-hand salary of ₹ 35,000 - ₹ 45,000 and opportunities for growth.

Key Responsibilities:

Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is Graduate and 1 - 6 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 6 years of experience.

More about this Bpo Team Leader job

What skills and experience do you need for this Bpo Team Leader job?
Ans : To apply for this Bpo Team Leader job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process along with 1-6 years of experience.
How much can you earn in this position?
Ans : You can earn between ₹35,000-₹45,000 per month in this Bpo Team Leader position.
What shift and timings does this job follow?
Ans : This Bpo Team Leader job follows a Day shift with timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Kapurbawadi, Mumbai.
How many vacancies are there for this Bpo Team Leader job?
Ans : There are 10 vacancies for this Bpo Team Leader role.
Is this job open for all genders?
Ans : Yes, this Bpo Team Leader job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Bpo Team Leader, you will work on skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process.
What is the job location for this position?
Ans : The job location for this Bpo Team Leader position is Kapurbawadi, Mumbai.
Who is the right fit for this Bpo Team Leader job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process with 1-6 years of experience is the right fit for this Bpo Team Leader job.
What makes this Bpo Team Leader job a good opportunity?
Ans : This Bpo Team Leader job is a good opportunity as it offers a salary between ₹35,000-₹45,000 per month. This is a Full Time job and has 10 openings.