Customer Support Bpo Team Leader

25,000 - 30,000 /month

Bpo Convergence

Thane West, Mumbai

1 - 6+ years Experience in Customer Support / TeleCaller

10 Openings

పార్ట్ టైమ్

Job Highlights

12th Pass and above

All genders

6 days working | Day Shift

మీకు సరిపోతుందో లేదో చెక్ చేయడానికి రిజిస్టర్ చేసుకోండి!

Job వివరణ

We are looking for a Bpo Team Leader to join our team at Bpo Convergence. The role offers ₹25000 - ₹30000 and involves managing customer calls, delivering outstanding customer service related to Insurance. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and 1 - 6+ years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the day shift.

ఇతర details

It is a Part Time Customer Support / TeleCaller job for candidates with 1 - 6+ years Experience.

More about this Customer Support Bpo Team Leader job

What qualifications and experience are required for this Customer Support Bpo Team Leader position?
Ans : Candidates should have a 12th Pass and above qualification with 1-7 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Customer Support Bpo Team Leader job ranges between ₹25,000-₹30,000 per month. This is a Part Time job.
What shift and timings does this job follow?
Ans : This Customer Support Bpo Team Leader job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Thane West, Mumbai.
How many vacancies are there for this Customer Support Bpo Team Leader job?
Ans : There are 10 vacancies for this Customer Support Bpo Team Leader role.
Is this job open for all genders?
Ans : Yes, this Customer Support Bpo Team Leader job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Customer Support Bpo Team Leader position is Thane West, Mumbai.
What makes this Customer Support Bpo Team Leader job a good opportunity?
Ans : This Customer Support Bpo Team Leader job is a good opportunity as it offers a salary between ₹25,000-₹30,000 per month. This is a Part Time job and has 10 openings.