Customer Support BPO Non Voice Process Executive

17,000 - 20,000 /month

Teleperformance

Thirumenahalli, Bangalore

1 - 6+ years Experience in Customer Support / TeleCaller

10 Openings

Full Time

Skills Required

Non-voice/Chat Process

Job Highlights

12th Pass and above

All genders

6 days working | Day Shift

Job Benefits: PF

Job Description

We are looking for a BPO Non Voice Process Executive to join our team at Teleperformance. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to non voice. The role offers ₹17,000 - ₹20,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 1 - 6+ years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 6+ years Experience.

More about this Customer Support BPO Non Voice Process Executive job

What qualifications and experience are required for this Customer Support BPO Non Voice Process Executive position?
Ans : Candidates should have a 12th Pass and above qualification with 1-7 years of experience and skills like Non-voice/Chat Process.
What is the salary and job type for this role?
Ans : The salary for this Customer Support BPO Non Voice Process Executive job ranges between ₹17,000-₹20,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Support BPO Non Voice Process Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Thirumenahalli, Bangalore.
How many vacancies are there for this Customer Support BPO Non Voice Process Executive job?
Ans : There are 10 vacancies for this Customer Support BPO Non Voice Process Executive role.
Is this job open for all genders?
Ans : Yes, this Customer Support BPO Non Voice Process Executive job is open for both male and female candidates.
What are the key responsibilities of this Customer Support BPO Non Voice Process Executive job?
Ans : As a Customer Support BPO Non Voice Process Executive, key responsibilities include skills like Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Customer Support BPO Non Voice Process Executive position is Thirumenahalli, Bangalore.
Who is the right fit for this Customer Support BPO Non Voice Process Executive job?
Ans : A candidate having skills like Non-voice/Chat Process with 1-7 years of experience is the right fit for this Customer Support BPO Non Voice Process Executive job.
What makes this Customer Support BPO Non Voice Process Executive job a good opportunity?
Ans : This Customer Support BPO Non Voice Process Executive job is a good opportunity as it offers a salary between ₹17,000-₹20,000 per month. This is a Full Time job and has 10 openings.