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Customer Support BPO Non Voice Process Executive

salary 19,000 - 40,000 /month
company-logo
job companyPassion People
job location Indira Nagar, Bangalore
job experience6 - 12 months Experience in Customer Support / TeleCaller
50 Openings
full_time Full Time

Skills Required

Domestic Calling
International Calling

Job Highlights

sales
Industry Type: BPO
qualification
Graduate and above
gender
All genders
jobShift
09:00 AM - 06:00 PM | 6 days working | Day Shift

Job Description

We are looking for a BPO Non Voice Process Executive to join our team at Passion People. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹ 19,000 - ₹ 40,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

  • Handle customer calls in a professional and efficient manner
  • Address customer queries, concerns, and complaints with a problem-solving approach
  • Maintain accurate records of customer interactions and follow-ups
  • Provide timely and relevant information to customers to resolve their issues
  • Work collaboratively with other teams to escalate and resolve complex issues
  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Graduate and 0.5 - 1 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this Customer Support BPO Non Voice Process Executive job

  1. Who is eligible to apply for this Customer Support BPO Non Voice Process Executive job at Passion People?
    Ans : Candidates should have a Graduate and above qualification and skills like Domestic Calling, International Calling for this Customer Support BPO Non Voice Process Executive job offered by Passion People.
  2. How much can you earn in this position?
    Ans : You can earn between ₹19,000-₹40,000 per month in this Customer Support BPO Non Voice Process Executive position.
  3. What shift and timings does this job follow?
    Ans : This Customer Support BPO Non Voice Process Executive job follows a Day shift with timings from 09:00 AM - 06:00 PM.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Indira Nagar, Bangalore.
  5. How many openings are available for this position?
    Ans : There are 50 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support BPO Non Voice Process Executive job is open for both male and female candidates.
  7. What work will you do in this role?
    Ans : As a Customer Support BPO Non Voice Process Executive, you will work on skills like Domestic Calling, International Calling.
  8. Where is this job located?
    Ans : This Customer Support BPO Non Voice Process Executive job is located in Indira Nagar, Bangalore.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Domestic Calling, International Calling along with 1-1 years of experience is ideal for this Customer Support BPO Non Voice Process Executive job.
  10. Why should you apply for this Customer Support BPO Non Voice Process Executive job?
    Ans : This Customer Support BPO Non Voice Process Executive job offers a salary between ₹19,000-₹40,000 per month. This is a Full Time opportunity and has 50 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Skills Required

International Calling, Domestic Calling

Shift

Day

Contract Job

No

Salary

₹ 19000 - ₹ 40000

Contact Person

Mehek saba

Interview Address

1421, HBR Layout, HBR Layout, Bangalore
Posted 14 hours ago
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